UX Friction, Replay, Heatmap
Friction, replay, surveys, heatmaps, journey analysis
Rating
5.0
feedback
2
chart
#9,907
Reviews Over Time
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Reviews Summary
Merchants are highly impressed with the app's ability to improve conversion rates significantly and discover issues that were previously unknown, leading to a direct impact on their bottom line. Users appreciate the personalized configuration based on their business needs and the efficient support provided by the team. The real-time monitoring solution and in-depth analysis offered by the app are highlighted as key features that help optimize website performance and usability. Customers also praise the quick responses and friendly assistance from the staff.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 1, 2024
wow! this tool has been helping us improve conversion to some unexpected levels!! At the start, all we did was a 30min call with their support team, we explained them about our business and they took it from there: they configured their tool based on what we cared about and the magic started happening!! that tool has discovered issues we had no idea about, and with a direct impact to our bottom line!! bravo!”)
July 24, 2024
1. You don't need a tech team to monitor your website performance Keep your website in optimal condition with Germain’s real-time monitoring solution. 2. Conduct in-depth analysis. Find out if your online store is performing at 100%. Germain helps you quantitatively analyze website usability tests that are difficult to judge qualitatively. 3. Swift responses and updates from the staff. The staff at Germain are extremely friendly, and their feedback on questions is astonishingly quick.
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