#1 Insights, Replays, Heatmaps
Friction, replay, surveys, heatmaps, journey analysis
Rating
5.0
feedback
3
chart
#4,649
Reviews Over Time
App Ranking
Time spent using app
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67%
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Reviews Summary
The reviews for GermainUX are overwhelmingly positive, with users praising the accuracy of the data provided by the app, the professionalism and responsiveness of the Germain team, and the actionable insights that help optimize online shops. Users highlight the tool's ability to improve conversion rates and discover issues that have a direct impact on revenue. Additionally, users appreciate the real-time monitoring solution that eliminates the need for a tech team and the in-depth analysis provided by Germain. The quick responses and friendly staff further contribute to the positive experience with the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 15, 2025
Let me just say how impressed I am with the data GermainUX pumps out. Not only is there a lot of data, it is super accurate. The team at Germain are very professional, responsive, attentive, and most importantly give you actionable insights to better optimize your shop. I'm very impressed with this team. Lastly, there goal is to help sellers increase revenue, this company surely sticks to their goals. Highly recommend to anyone
Nov. 1, 2024
wow! this tool has been helping us improve conversion to some unexpected levels!! At the start, all we did was a 30min call with their support team, we explained them about our business and they took it from there: they configured their tool based on what we cared about and the magic started happening!! that tool has discovered issues we had no idea about, and with a direct impact to our bottom line!! bravo!”)
July 24, 2024
1. You don't need a tech team to monitor your website performance Keep your website in optimal condition with Germain’s real-time monitoring solution. 2. Conduct in-depth analysis. Find out if your online store is performing at 100%. Germain helps you quantitatively analyze website usability tests that are difficult to judge qualitatively. 3. Swift responses and updates from the staff. The staff at Germain are extremely friendly, and their feedback on questions is astonishingly quick.
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