Popcorn AI
Boost sales and support with AI on WhatsApp
Rating
2.6
feedback
2
chart
#17,294
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
50%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with one user expressing dissatisfaction with the poor support and lack of responsiveness outside of sales promotions. The user also mentioned issues with fund returns and service termination, suggesting a lack of commitment to service excellence. On the other hand, another user gave a 5-star rating, praising the app for its functionality and ease of use. They highlighted the helpful support team and recommended being patient during the initial setup. Overall, the app seems to have a divide in customer experiences, with some facing support challenges and others finding the app useful and user-friendly.
Highlights
Review RSS Feed
All reviews
March 1, 2026
I have to say that the support is very poor. They only respond during the sales promotions but are completely unresponsive otherwise. I advise everyone not to rush into subscribing until the support issues are resolved. The return of the funds, along with notification of service termination, is clear evidence of extortion rather than good faith. Accepting criticism is essential for improvement, and such actions reflect favoritism rather than a commitment to service excellence
Thank you for your feedback. Our team worked closely with you throughout your time with us, and when we felt the fit wasn't right, we proactively issued a full refund and extended your access at no charge. We wish you every success with your store.
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