Rating

4.0

feedback

3

Reviews

chart

#5,338

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    33%
  • More than a year
    33%

Reviews Summary

The app has received positive reviews for being easy to set up, providing seamless email marketing integration, and offering great support. Users highly recommend it for building stronger customer connections. Overall, the app is praised for its efficiency and intuitive interface.

Highlights

Easy setup process
Seamless email marketing integration
Great support
Building stronger customer connections
Efficiency and intuitive interface

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)

Reviews with Text

  • 100% (3)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 7, 2025

Great app and great support. Hightly recommended.

Using app

Over 5 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

Using GetResponse with Shopify has been a smooth experience. It was easy to set up and provides a seamless way to manage email marketing directly from our store. It’s intuitive, efficient, and a fantastic tool for building stronger customer connections

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the glowing review! We’re thrilled to hear that you’re enjoying using GetResponse. Your feedback motivates us to keep improving and delivering the best experience for our merchants. If you ever need assistance or have suggestions, feel free to reach out—we’re here to help! Best regards, Aggie & GetResponse Team

1 / 5 Share

Nov. 15, 2024

Beware of dealing with this company. They are aware of the issue with their SSL certificate but do not let it be known to their customers. I ran Google ads with a landing page hosted on GetResponse and was suspended from Google, costing me thousands. I contacted their customer support who took no responsibility and did not seem to care. Would not recommend

Using app

1 minute

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your feedback. I sincerely apologize for the inconvenience you’ve experienced. Providing reliable service and ensuring smooth customer experiences is a top priority, and I take your concerns seriously. I understand how frustrating this situation must have been. After a preliminary review, I noticed that the GetResponse app was installed in your Shopify store and uninstalled after a minute, which means the reported issue did not stem from the app itself. Additionally, it seems the domain you were using was a free domain. This limitation is not specific to GetResponse but is a broader restriction applied globally by platforms like Google, which often impacts ad approvals. That said, I will personally investigate further to clarify any misunderstandings and ensure we provide accurate guidance. Once I’ve reviewed all the details, I’ll follow up with more information and suggested next steps. In the meantime, could you please respond to the ticket raised with our support team? I will personally oversee your case to ensure it is reviewed thoroughly and your concerns are addressed effectively. From what I can see, some solutions were offered, though I understand they may not have fully resolved your expectations. Thank you again for bringing this to my attention through your Shopify App Store review. Your feedback is invaluable in helping us improve and better serve our customers. Best regards, Aggie & The GetResponse Team

All reviews

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