GetSocial: Sharing & Analytics
Sharing Tools, Social Automation & Dark Social for eCommerce
Rating
3.7
feedback
29
chart
#9,545
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
14%
-
Less than a year
52%
-
More than a year
31%
Reviews Summary
The reviews for the app are mixed, with both positive and negative feedback. On the positive side, users appreciate the easy installation process, modern design, and the effectiveness of the social sharing features. The app has been praised for increasing social shares, improving email collection, and enhancing the overall look of the website. Users also highlight the helpful customer service and quick support provided by the team. However, on the negative side, some users have reported issues with compatibility, lack of response from support, and difficulties in accessing analytics. There are concerns about the app not working with certain themes and the lack of customization options for the free plan.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 26, 2024
I installed the app but couldn't get the full test without upgrading. I figured it should be ok. It wasn't. I sent a message to support, 2 days later still no response and cannot even get a refund because nobody is answering. I have the latest Dawn theme and this app doesn't work with the theme. After I upgraded, a red warning showed up that says this app is unsupported. Not sure why apps like this are allowed in the marketplace.
Nov. 23, 2021
App doesn't work. Support has never responded. Guess it's been abandoned as I see there have been no reviews since 2019. Be careful though they say a free 14-day trial and that is not true they have it set to charge you immediately and even then the app still doesn't work. It is kinda comical but not worth the headaches you will have to go through to contact Shopify for a refund.
Dec. 3, 2019
Good sharing app, one of the only ones I found with Snapchat sharing. Also, easy to install and configure. The only thing missing is to allow to customize the color of a sharing bar for the free plan.
Sept. 11, 2018
This app made a huge difference in our social shares and in our ability to quickly and seamlessly collect email addresses from interested visitors. Installation was easy and the app has a very modern, fun feel that goes well with our design theme. This app gets all thumbs up from us.
June 14, 2018
They don't reply to emails from myself or from the Shopify staff when I had issues with the sharing bar effecting my navigation menu. I can't access any of the analytics - they also have not replied to me asking them how to access. I pay for this app as it looks good and performs well on my site but their service is dreadful and if I could find a social share app that looked similar I'd change in a heartbeat.
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