Rating
3.0
feedback
2
chart
#13,756
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
50%
-
Less than a month
0%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative aspects mentioned. One merchant expressed frustration with not being able to obtain a wholesale price list from the app and not receiving any response from customer service. They ultimately decided to uninstall the app. On the other hand, another merchant had a positive experience with the app's customer service. They received an email from the Gift Basket Drop Shipping Dept. and were pleased to know that their technical issues would be addressed promptly. They changed their review to 5 stars to reflect their satisfaction with the app's customer support. However, they did mention that initially, the app did not allow them to add products to their store, even after clearing cookies/cache. They reached out to the app's support team and uninstalled the app, but expressed their intention to update their review once the app is working properly.
Rating Breakdown
Review RSS Feed
All reviews
Nov. 27, 2023
I have not been able to obtain a wholesale price list from the APP so I am not sure what to charge my customers for these products. I have messaged customer service numerous times and have not heard anything back from them. I think I will be uninstalling this APP and not waste my time any longer!
Sept. 14, 2023
UPDATE! I received an email from Gift Basket Drop Shipping Dept., and I was so happy to know that they will have their tech checking on the issues right away. I wanted to change their review to 5 stars because that shows me they care about fixing the issues right away. So that is awesome! Can't wait to see it working. I give it 3 stars because after installing the app. it would not allow me to add the products to my store. Then I decided to clear the cookies/cache and it still did not alow me to add the products. So I emailed them and uninstalled the app. I also reached out to Shopify support just to be sure they have it noted in there system. I will update this review once they have this app working properly.
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