Rating
5.0
feedback
16
chart
#2,771
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
12%
-
Less than a month
25%
-
Less than a year
44%
-
More than a year
12%
Reviews Summary
The Gift Card Factory app has received overwhelmingly positive reviews from users. Customers appreciate the ease of generating and managing gift card codes in bulk, as well as the user-friendly interface and customizable features. The support team, particularly Mat, is highly praised for their quick responses and helpful assistance in resolving issues. Users highlight the time-saving benefits of the app, especially in terms of bulk imports and scheduled gift card sending. The app's ability to enhance the customer experience and streamline gift card operations is a major plus point.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 6, 2024
Fantastic easy refunds/returns app that makes generating gift cards/credit notes simple and fast. Heaps of other great features including email campaigns and more. Plus just fantastic support, the Gift Card Factory team have been so helpful answering our questions and helping us with features.
Feb. 13, 2024
App works great, Used to generate 800 unique gift card codes at once and export into an excel sheet.
Nov. 7, 2023
Mat, was very quick to help me with an issue. it was resolved faster than expected. Gift Card Factory is really helpful, and a great addition to the customer experience.
May 14, 2023
The team at Gift Card Factory have been extremely helpful in expanding and enhancing upon the standard Gift Card solution that is offered by Shopify. Customer feedback has been overwhelmingly positive and they are very excited about being able to send directly to and schedule their gift cards for a later date. Highly recommend this app if you're looking to enhance the gift card experience for your customers.
March 8, 2023
Overall, the Gift Card Factory app is an excellent tool. The app is user-friendly, customisable, and offers various features that make it easy to manage gift card sales and bulk imports.
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