Rating

4.7

feedback

25

Reviews

chart

#2,306

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    16%
  • Less than a month
    28%
  • Less than a year
    36%
  • More than a year
    8%

Reviews Summary

Gift Card Factory is highly praised for its intuitive design, powerful features, and exceptional customer service. Users appreciate the ability to personalize gift cards, schedule deliveries, and enhance the overall customer experience. The support team is responsive, knowledgeable, and goes above and beyond to assist users with any queries or customization needs. The app is user-friendly, offers easy bulk imports, and has been a game-changer for many e-commerce stores looking to improve their gift card solutions. However, there are a few negative reviews mentioning issues with app functionality, integration with Shopify, and lack of response from customer support.

Highlights

Intuitive design, powerful features, exceptional customer service
Personalization of gift cards, scheduling deliveries, enhanced customer experience
Responsive and knowledgeable support team, user-friendly interface, easy bulk imports
Issues with app functionality, integration with Shopify, lack of response from customer support

Rating Breakdown

  • 5
    92% (23 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 3, 2025

Gift Card Factory has been a great addition to our Shopify store, making it easy to create and manage bulk gift cards. The app is straightforward to use, and the customization options allow me to offer a better experience to my customers. I also appreciate the ability to import gift cards, which saves me a lot of time. Customer support has been helpful. Overall, it's a solid tool for anyone looking to enhance their gift card offerings.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

I've been searching for a gift card app that truly understands the needs of a modern e-commerce store, and Gift Card Factory has absolutely blown me away! I was impressed by its intuitive design and powerful features. But the real standout feature is the customer service. I had a minor question during setup, and the support team responded within minutes with a clear, helpful solution. They went above and beyond to ensure I was completely satisfied. It's rare to find such responsive and knowledgeable support these days, and it truly makes all the difference.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2025

We love using Gift Card Factory! It makes rewarding our customers so easy and automated. Not to mention, the support team is wonderful and quickly helped us when we needed custom Flows built or help with certain questions. Definitely and highly recommend!

Store

Spark*l

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 11, 2025

Using app

Less than a minute

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Shopify’s native gift card system is pretty barebones, so we needed something with more customization and a better customer experience. Gift Card Factory delivered exactly that! The ability to personalize gift cards, schedule deliveries, and offer a more polished design has been a game-changer for us. It was easy to set up, and everything runs smoothly. Our customers love the improved experience, and we’ve already seen an uptick in gift card sales. Plus, the support team is fantastic. Highly recommend if you’re looking for a better gift card solution.

Using app

3 minutes

Total reviews

1

Average rating

5.0

All reviews

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