Gift Card Factory
The reviews are overwhelmingly positive. Users consistently praise the app for making gift card creation, bulk uploads, imports, scheduling, and automation much easier, especially for Shopify stores handling large volumes or special workflows like employee rewards, customer retention, migrations, and promotional campaigns. Many reviewers say it saves significant time, is intuitive and easy to navigate, integrates well with Shopify Flow and other tools, and offers useful customization options that improve the gift card experience beyond Shopify’s native functionality. Customer support is one of the strongest recurring positives in the reviews. Reviewers repeatedly mention Mat and the support team as fast, responsive, knowledgeable, and willing to help with setup, troubleshooting, and even custom workflow issues. The main negative feedback is rare but important: one reviewer reported that the app did not work properly, did not integrate well with Shopify, and that support did not respond, describing the experience as disappointing and time-wasting. Overall, the sentiment is strongly favorable, with the app seen as reliable, feature-rich, and backed by exceptional support.
If I could give this app 100 stars I would! Does everything we need for gift card promotions and reminders, has so much capability and is organized very well to not be overwhelming. There is a way to do just about anything you need to do with Gift Card or Store Credit promotions, and support has been the best I have ever encountered (Mat is fantastic)! Never more than a few hours before I get a response, and always comes back with solutions that work. I truly can't say enough about this app, the developer, and the support. I wish they made every app we use, my life would be so much easier.
This app has been truly helpful in automating gift cards. Specifically for our employees. Mat has been amazingly helpful and would recommend!
Great support by Mat and the app team to get the job done. App performs very well.
Really happy with the app - I used it for a bulk gift card exercise. Quick, responsive and helpful customer support too.
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