#GiftCardFulfiller
Automatically capture and fulfill gift cards
Rating
5.0
feedback
2
chart
#5,217
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Reviews Summary
The app receives positive feedback for its functionality and top-notch customer support. Users appreciate the quick response from the support team in fixing any issues that arise. However, there is a recurring problem with missing gift card orders, leading to manual intervention and customer dissatisfaction. The developer has offered a custom solution to address this issue, showing willingness to improve the app's performance and resolve customer concerns.
Highlights
Rating Breakdown
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All reviews
Oct. 13, 2023
The app does what it should and the customer support is top notch. (We ran into a small issue during testing after our initial install but the support team was able to fix the glitch overnight. Everything is running smoothly as it should now and we appreciate the fast customer support!)
Dec. 23, 2021
Unfortunately, the app keeps missing gift cards which we end up sending manually after receiving an email from the upset customer. I emailed support, and we are waiting for a response. Happy to change my rating when this gets resolved. UPDATE** the developer was happy to offer a custom solution. We haven't tested it yet but hopefully, we will not be missing any gift card orders again!
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