#GiftCardFulfiller for Shopify

#GiftCardFulfiller

Automatically capture and fulfill gift cards

Developer
View on App Store

Rating

5.0

feedback

2

Reviews

chart

#9,566

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
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  • Less than a month
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  • Less than a year
    0%
  • More than a year
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Reviews Summary

The app has received positive feedback for its functionality and top-notch customer support. Users have reported that the app performs as expected and any issues encountered were promptly resolved by the support team. However, there have been concerns raised about the app missing gift card orders, leading to manual intervention and customer dissatisfaction. The developer has offered a custom solution to address this issue, and the user is hopeful for a resolution.

Highlights

Functionality and performance
Customer support excellence
Issue resolution and responsiveness
Gift card order management
Custom solutions

Rating Breakdown

  • 5
    100% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 13, 2023

The app does what it should and the customer support is top notch. (We ran into a small issue during testing after our initial install but the support team was able to fix the glitch overnight. Everything is running smoothly as it should now and we appreciate the fast customer support!)

Using app

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Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 23, 2021

Unfortunately, the app keeps missing gift cards which we end up sending manually after receiving an email from the upset customer. I emailed support, and we are waiting for a response. Happy to change my rating when this gets resolved. UPDATE** the developer was happy to offer a custom solution. We haven't tested it yet but hopefully, we will not be missing any gift card orders again!

Using app

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Total reviews

3

Average rating

3.7

All reviews

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