Gift Reggie: Gift Registry
The reviews are overwhelmingly positive, with most merchants praising the app’s core registry and wishlist functionality, ease of use, and especially the quality of customer support. Many reviewers mention that the app integrates well with Shopify stores and POS systems, is straightforward to set up, and can be customized to match a store’s needs. Support staff are repeatedly described as fast, knowledgeable, patient, and proactive, with several reviewers specifically naming team members who helped resolve setup, coding, and theme-related issues quickly. Many merchants also say the app is a strong fit for gift registries, wedding registries, and boutique or home-goods businesses, and that it provides good value for the price. The negative feedback is much more limited, but it points to a few recurring concerns. Some users feel the interface is outdated or clunky, especially on mobile, and one reviewer noted there is no analytics board. Others mention limited customization options, weak or limited POS integration, and missing features such as tracking purchased gifts on wishlists or better handling of out-of-stock items. A few reviews also express frustration that theme upgrades can break the add-to-registry button, and that some requested improvements have not yet been added. Overall, the app is seen as reliable and useful, but with room for modernization and deeper feature development.
No analytics board. Outdated interface.
Great app that is so customizable. The support team is always so helpful with absolutely everything! Jason and Mandeep are always happy to assist me, understand my "vision", and execute the ask quickly!
We've used gift reggie for years! Our experience has continually been wonderful. If there is an issue, they are always there to assist. The value in this app is unreal if you offer gift registry in your store.
I had more than one complicated question and a few new requests for our registry app, and (Jason Larose) was truly one of the most responsive customer service people I’ve ever worked with!! He was incredibly knowledgeable, solution-oriented, and quick to respond every single time. While my requests aren’t available just yet, he clearly communicated that these features are being added to their wishlist—which I really appreciate. Every response was prompt, clear, and easy to follow, making the whole process feel seamless. One of the best customer service experiences I’ve had—highly recommend! Thank you for always being so patient!
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