All reviews

Rating Breakdown

  • 5
    96% (65 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)

Reviews with Text

  • 99% (67)
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5 / 5 Share

Jan. 8, 2021

I use this app for my toy store, it's very easy to use. I recommand this app for gift wraping option.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

I installed this app to give my customers gift wrap options-- I believe it has really increased my sales over the holidays especially! Having a gift wrap option gives me a competitive edge. The app is straightforward and works seamlessly. I love that it is customizable so it blends perfectly with my aesthetics. I requested a few tweaks for my store and the developer (Soner) was very quick to respond and implement them. I'm so grateful!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

incredible customer service! we always have a thorough and helpful response from their team within minutes, even during really busy shopping periods like the holidays.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

This app is THE BEST gift wrap app on the platform, I promise you will not be disappointed. I received grade a customer support - immediately fast replies! I asked the developer for a change, and it was changed within 24 hours... absolutely incredible. I've been using this app for months now and am always impressed at it's intuitiveness. I see other shops that use a different gift wrap app and none of the others look at integrated, smooth and clean as Gift Wrap Plus does. Also - you get the MOST for your dollar here - other apps are way more expensive and offer LESS features. I am very happy this was the first app I chose for gift wrap - the dashboard makes everything easy to view/edit. Thank you Gift Wrap Plus for all the work you've done for Pazzazed during our busy holiday season - your constant customer support is immensely appreciated and we will be shouting your name from the rooftops for all to know about the amazing work you've done with this app.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2020

i've been using this app for quite some time now and i'm fully satisfied. The customer support is just great and really fast. thanks !

Using app

8 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

I just purchased this app and ran into a little issue. Soner was quick to respond and got everything working great. Thank you! Like the customization options. ETA: After using the app for a while, I just want to update to let others know you can use it for so much more than a gift wrap app. We launched an item as a pre-order that we knew would not ship in time to arrive by 12/25. What we offered instead was a free gift card that we would send so they would have something to put under the tree. This app worked perfectly to add the checkbox so some people could let us know they wanted the card and others could opt out.

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

This app has just saved my sanity! Soner worked with me to help customize this to fit our needs. We offer complementary gift wrap with purchase and it was hard to find the right fit for our needs. She was so quick to respond and alleviate my worry about tech glitches. I had customers checking out and utlilizing the gift wrap scroll down option and notes within minutes of getting it running. I highly recommend this for anyone needing to add this service to your business. Very responsive and really helped us to make it fit our lil shop.

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

I sell digital products, so I used Gift Wrap Plus to add postcards announcing the product as a gift. Soner and the dev team added a custom name and address fields for the gift postcard to be sent to. They were super helpful, quick and easy to work with!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

I've just added the app and the team was extremely responsive in helping me make sure the app is set up correctly and works perfectly. I upgraded to a paid program in order to customize and the work was done in less than 10min! thank you!

Using app

About 3 hours

Total reviews

5

Average rating

4.6

5 / 5 Share

Nov. 5, 2020

This app was exactly what I needed as gift wrapping only applies to some of our collections. We had a few hiccups but Soner was so thorough and helpful. He was able to help us figure out how to make the Gift Wrap Plus work seamlessly with the other app we have installed for our webpage. Highly recommended!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

I have used this app for over a year now, never had any issues, its always worked like a dream, looks smart, easy to set up and maintain and if you do sell enough to need to pay for the app, the cost is cheap enough to make back on your sales of wrap. I recently had a query to add a choice of Xmas and Floral wrap with the festive season coming, they replied in minutes, with a fix, and that is now complete, I am so happy! Customers can now pick between wraps. Thank you

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

Outstanding customer service!! Every Shopify app developer should be this efficient. I liked the app before but after working with Soner on a minor issue I’m completely sold. The problem was solved within a few hours after notifying them and without any issues. Multiply my 5 stars x 10. Well done guys!

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 2, 2020

I just subscride for this Gift Wrap Plus and it hit me need. It is very great and easy to use. Btw, can i make the free gift checkbox is checked by default?

Using app

24 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Please send an email to [email protected] and we will let you know.

5 / 5 Share

July 13, 2020

Amazing app... easy to set up and use. REALLY helpful support team too. Highly recommended! If you want to see it working, check out a product on sleepsmug.com and look for the luxury gift box option.

Store

SMUG

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 9, 2020

Awesome Gift wrapping and message card app, simple but effective. Really good support as well as I needed some customization to show different products. Recommend to anyone who needs to add a message card or gift wrapping to their site.

Using app

About 16 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

June 1, 2020

Have had this for a few years, encountered a little issue with the app and Soner jumped on it quick and fixed. Excellent support!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2020

This app not only works perfectly, but the customer support is STELLAR! We couldn't be happier. Thank you so much to Soner for all the excellent and lightening fast response to make this app over and above for us!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 22, 2019

Outstanding customer support. We had a few minor tweaks that they helped me with in lightning speed. The app is very easy to set up and use.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2019

I had an issue with the gift wrap option not showing up. It was being caused by another app. Support was quick to identify the issue and everything is working great now.

Store

Jet&Bo

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2019

The staff are always very fast to reply to any questions or problems I have here in Japan. Great customer service!

Using app

4 months

Total reviews

2

Average rating

5.0