All reviews

Rating Breakdown

  • 5
    96% (96 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)
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5 / 5 Share

July 13, 2020

Amazing app... easy to set up and use. REALLY helpful support team too. Highly recommended! If you want to see it working, check out a product on sleepsmug.com and look for the luxury gift box option.

Store

SMUG

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 9, 2020

Awesome Gift wrapping and message card app, simple but effective. Really good support as well as I needed some customization to show different products. Recommend to anyone who needs to add a message card or gift wrapping to their site.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 1, 2020

Have had this for a few years, encountered a little issue with the app and Soner jumped on it quick and fixed. Excellent support!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2020

This is a pretty cool app. The customer support is excellent, Soner adjusted it exactly to my needs and it works as intended. Exactly what I was looking for. If you're looking for a gift wrap app this is definitely an app that I would recommend. Well done!

Using app

20 days

Total reviews

3

Average rating

4.0

5 / 5 Share

May 5, 2020

Gift Wrap is a good app for adding gift boxes to shop products, even in its free version. But above all, it has an excellent support team!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2020

This app not only works perfectly, but the customer support is STELLAR! We couldn't be happier. Thank you so much to Soner for all the excellent and lightening fast response to make this app over and above for us!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 22, 2019

Outstanding customer support. We had a few minor tweaks that they helped me with in lightning speed. The app is very easy to set up and use.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2019

Great app and great customer service. Allows you to pick from your own images, or select from a list of options. Looks great on the site thanks.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2019

I had an issue with the gift wrap option not showing up. It was being caused by another app. Support was quick to identify the issue and everything is working great now.

Store

Jet&Bo

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2019

The staff are always very fast to reply to any questions or problems I have here in Japan. Great customer service!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2019

Great app! Makes us a lot of extra $ and looks great on the site. Works well never had an issue.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

April 24, 2019

We needed a simple app that would attractively add a gift wrap option to our store. We installed and then uninstalled this app b/c it didn't appear to be as customizable as I suspected. I sent a note to their CS team just to be sure, b/c I really liked the look of their features, and within moments got an email back explaining that they would customize to my specifications. We had an incredibly efficient email dialog and ultimately, the app works exactly as requested. Brilliant CS, great and easy app, best out there for gift wrap by far!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're really happy, you found what you were looking for. We will be there for you anytime you need.

5 / 5 Share

March 1, 2019

Not only is the app brilliant but the customer support is the best I have seen from a Shopify app provider - We asked if the app could be customised to meet our stores needs and it was done without any problems. Really would recommend to anyone offering a gift wrap service

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2019

I used this app,Great app,easy to setting and Free,I like only FREE, I would like to give 5 stars, Thank You, http://sphb.online

Store

Sphb

Using app

About 1 year

Total reviews

45

Average rating

4.9

5 / 5 Share

Jan. 4, 2019

I am very happy with the response time and dedicated customer service. They are easy to communicate with and went above and beyond to make sure the app was compliant with the existing apps running in my shop. Great service! Highly recommend!

Store

Ketzel

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2018

This is a great app! It is very easy to use and understand. Support and response is amazingly fast. I also like that it allows us to customise the app to suit the needs of our store. Great job Soner!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2018

This app is AWESOME. It did exactly what I needed to do with gift wrapping, ie) Putting a gift wrapping option with custom note on the product page. It's easy to use and the tech support is amazing. Soner was the developer that helped me with changes and issues. He worked so quickly and efficiently to get what needed to be done. Keep up the great work!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 27, 2018

Pretty good support to get it running if you have any problems. Works for what I need it to do, would recommend it.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2018

Legit gift wrap app. It does exactly what we need and at minimal cost. Their support is quick, responsive, and all over it. If you are thinking of a gift wrap app, try this one first.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2018

Perfect for what we needed as out previous gift wrap functionality didn't allow customers to choose which products they specifically needed wrapping. This one does, It took 5 mins to install. I had a small issue with how it was appearing on the site, which was fixed by the support team in under an hour. Would recommend.

Using app

Over 4 years

Total reviews

1

Average rating

5.0