Rabbit Hole Distillery review for EG Auto Add to Cart Free Gift

1 / 5

June 6, 2020

I wish I could give negative stars because of how many sales they've cost me, especially during my Father's day promotion. At first, the app worked wonderfully and I truly believe helped increase my conversion rate. Then, it began to glitch, remove items that were added to cart, clear the cart completely, and reload pages incorrectly. It seems like a small mistake, but our sales were from 5-15/day to 0, for an entire week. I reached out to support, and heard nothing. I uninstalled the app, and I still had the issue, reinstalled and tried to delete my promo from everywhere I could find, and still had the issue. They guarantee their support will get back to you within 24hours. But after 3 days and 15 different emails to every support email I can find, still no response or help.

Using app

8 days

Total reviews

2

Average rating

3.0

EG Auto Add to Cart Free Gift  for Shopify
EG Auto Add to Cart Free Gift
5.0 star
946 reviews

Delight customers by adding targeted gifts to their carts

Developer
Shopify App Store