All reviews

Rating Breakdown

  • 5
    94% (594 ratings)
  • 4
    3% (17 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (8 ratings)
  • 1
    1% (7 ratings)
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5 / 5 Share

Nov. 15, 2023

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

Very easy to use app with great functionality and options to run multiple gifts at once for customers to enjoy. Also great to be able to use the app not only for gifts but as an upselling tool also. The team have been super quick to respond to any queries also. Thank you

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Works super well and super easy to install

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Using app

2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 7, 2023

The app works very well if the conditions are set in a proper way. Customer care team is wonderful, quick, and responsive!

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 6, 2023

Exactly what I was looking for! This app was so easy to use. I always include a free gift in my orders over a certain dollar amount during fulfillment but some customers don't read and get confused how to get their free gift. This adds it clearly in the cart at checkout. Hoping this will reduce time spent emailing customers back. I am looking forward to exploring the other options.

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

After trying several buy X get Y apps, this one is definitely the best one. They have all the features I need and the customer service is great too, solved a bug for me quickly. Highly recommend.

Using app

8 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 26, 2023

This app helped solve our issue with automatically adding free gifts to the cart. The support team was awesome and resolved my issue within the first day. I highly recommend this especially with the holidays coming up.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Great app, improving our sales with a Free Item added into the cart automatically. The support team is AMAZING. They helped me make many changes and were always happy and prompt to respond to any queries.

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

WORKS AS EXPECTED, AMAZING APP

Using app

8 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

worked well for what we needed now

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

What an absolute pleasure of a company to work with! We've had the most incredible experience with Nathan and the team at EG Auto Add - from the fastest response times to efficient problem-solving and making themselves available when needed, across continents, I don't believe I've had this level of service in a very, very long time. Thank you!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Nathan was absolutely fantastic! I encountered a challenge I was eager to address: the need to incorporate a yearly membership as a product item in a straightforward manner. I was concerned about the possibility of customers removing the item from their shopping carts. I was determined to ensure that the membership for my cycling team was a compulsory addition to their cart. Nathan went above and beyond, skillfully revising a few lines of code to seamlessly insert a Membership item into the shopping cart, minus the delete option. His communication was top-notch, and he was exceptionally amicable in resolving the issue. Many thanks to him; it's functioning wonderfully!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

works like a charm!

Using app

16 minutes

Total reviews

1

Average rating

5.0

2 / 5 Share

Oct. 24, 2023

HAVE NEVER USED APP JUST SOGNED UP ??? NEEDS TO HELP LOCATE THE ABILITY TO OFFER ON STORE CREDITED GIFT CARDS TO USE ANOTHER DAY OF 10 OR 15 OR 20 BUCKS FINDING AFFORDABLE PRODUCTS WAS ROO HARD AS I WANT TO GIFT NICE THINGS

Using app

3 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi Hotsells.VIP team, Nathan here the product manager of EG. I am disappointed to read this review of your experience with the app. I emailed you after you posted this review to try and help you with the problem, but I am still waiting for your reply. I see you are still using the app and I am happy to offer any assistance to set EG rules up to accomplish the promos you want to offer your customers. Please contact our helpful support team here: [email protected] Kind regards, Nathan

5 / 5 Share

Oct. 20, 2023

easy to set up

Using app

6 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Great customer support by the team. There was an issue in the app that caused it to malfunction. The team really made it up by resolving the issue and following up on the same. Overall, very professional and customer-centric approach.

Store

Aweri

Using app

7 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 17, 2023

very good

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

It's fantastic to hear that you're finding EG Auto add to cart beneficial. Thank you for your positive review and for choosing to use EG!