EG Auto Add to Cart Free Gift
Delight customers by adding targeted gifts to their carts
Rating
5.0
feedback
944
chart
#90
All reviews
Review RSS Feed
Oct. 16, 2024
Thank you to Taransh and his team. I was really struggling with some of the apps and support to get what I wanted to work and it was such a pleasure dealing with the team. Helpful, patient and the best part is that we sorted out the issue! I would highly recommend this app
You rock for picking EasyGift! We're here to assist!
Sept. 13, 2023
This app is a great tool to add "free gift with purchase"! We had a minor issue on install, but the team was quick to resolve it.
We're grateful for your review! EasyGift is raising the bar for your store's performance. Cheers to more success!
Sept. 11, 2023
This app has caused us many many issues. Their glitches often result in not adding a gift or not removing the gift when customers remove products. Caused us having to manually edit lots of orders, wasted lots of our support team time, and the worst part is when we reached out to them, their support is cold and not caring at all, never tried to help resolve their own issues, only blamed us by saying that it's our own theme code that doesn't work and caused conflicts with this app. After changing to another app, all those problems were solved, then we realised that it's this app that doesn't work.
Hi there, Nathan here the product manager for EG. I have tried reaching out to someone in your team who raised a customer support request a while back but I haven’t heard back from them. I am disappointed to read about your experience with the app. I have checked through our support records and understand why you feel this way. We have made major improvements to our support flow and added more resources to our support and development teams as we realised it needed improvement. We’d be more than happy to assist in looking into the issue you have faced and look into a possible solution for this hiccup with EG if you’d like to use the app again. We’d love to turn this around and make EG work well for you. Let me know what you think. Best regards, Nathan
Sept. 11, 2023
Awesome - so easy to use and works straight out of the box. Solved a big limitation for us straight away. 10/10 recommend
Your review is music to our ears! EasyGift is driving growth for your store, and we're thrilled to be a part of it.
Sept. 8, 2023
Thanks for the positive review! We're here whenever you need us.
Sept. 7, 2023
This app works perfectly and their support team is super helpful.
Wow! Thanks for the amazing review! All the best with your EG rules
Sept. 5, 2023
Works great. Simple set-up.
Your success with EasyGift is awesome! We're here to help you achieve even more.
Sept. 2, 2023
The app works completely fine, it does what it says. We recommend it 100%.
Aug. 30, 2023
These guys are amazing. This app is super easy to set-up and customer service is top in their class. Wanted a little customization done to make it look cleaner with our offer and bam... they where on it and had it perfect the first time. Highly recommend you give them a try. You won't be disappointed...and It works perfectly
Aug. 28, 2023
Great App!! Easy to use and has significantly increased my AOV. Highly Recommend especially for Ecom stores!
Aug. 24, 2023
Superbe équipe, professionnelle, à l'écoute et à la recherche de solution. Merci pour votre rapidité d'action
Aug. 23, 2023
Great app, that includes a great use of versatility for merchants wanting to offer free complimentary items. Support is amazing and helpful! Highly Recommend!
Aug. 22, 2023
Does what it needs to with a good popup for free gift. Would recommend this app if you are searching for a free gift adding plugin
Aug. 17, 2023
Nathan & Stephanie have been beyond useful! I struggled with some limitations due to a custom engraving app we are using on our website, and they went out of their way to test this with me, suggesting solutions, and helping me put them in place so that eventually, I solved my problem. I can now run a gift with purchase promotion again and I'm super greatful for the amazing customer support. Highly recommended!
Aug. 10, 2023
Easy to use! Great app for our business and we will are so happy to have found this - we will be using for all future promos!
Aug. 8, 2023
We're using this app since while a ago. you can use this app to give gifts to your customers under different or little complicated conditions. That is very useful. and moreover We recently had a little trouble on our site, and when we contacted their team, they immediately started working on a solution, and the problem was resolved in a short time. We are satisfied with the quick response to solve them. Thank you.
Aug. 8, 2023
awesome customer service, reached out with an issue and they evaluated the code of my website to add a custom script that fixed the issue we were experiencing. 5 stars all day long for this type of customer service.
Aug. 7, 2023
Super klantenservice! Ik gaf een probleem aan en direct kwamen ze met een gepaste en super vriendelijke oplossing.
Aug. 7, 2023
We had an AOV of $85 excluding shipping and wanted to increase it above $100. Using EG auto add to cart free gift we set up a trigger so that if a customer spends over $120, they receive a free gift valued at $29.50 RRP. As a result we have seen our AOV climbing and pushed past $100! The app has a good analytics page that shows you how it is working to increase your AOV displaying the results for customers who received bonuses compared to those that didnt. This app automatically adds the bonus item to their cart. We found the best way to achieve this was to create a duplicate product and price it at $0. Hiding that product from our store using a special metafield step - Support tells you how to do it. That way we didnt have any need for discount codes or having them clash with other codes that might apply to the same cart. To solve the issue of having 2 products with the same sku with inventory, we labelled one Product Name-GWP and added the -GWP to the SKU as well. Then used 'Bundles app' (from another provider) to create a new bundle which was the Bonus product (free) version, and assign one unit of the real $$ product to the bundle. That way every time the bonus free one was given out, it would deduct inventory from the full priced product version automatically. EG have another app that creates a slide in sidecart and suggested products to add to your order. You can also have the same messaging in the side cart about the gift with purchase. I recommend giving that one a go as they work well together. Support have been excellent to deal with. Hope that helps. :-)