GiftKart: Cashback & Gift Card for Shopify

GiftKart: Cashback & Gift Card

Personalized Gift Card & Rewards App: GiftKart

Rating

4.9

feedback

139

Reviews

chart

#2,188

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    27%
  • Less than a year
    53%
  • More than a year
    13%

Reviews Summary

The GiftKart app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Merchants have highlighted the app's robust features, seamless integration with Shopify, and excellent customer support as major strengths. The customization options and ease of setting up cashback promotions and gift cards have been particularly praised. The support team, especially Sid, has been commended for their prompt and thorough assistance in configuring the app and addressing any issues that arose. However, there have been a few concerns raised, such as issues with the personalized video message feature not working effectively on mobile devices and some minor bugs that need to be addressed. Overall, the app has been highly recommended for merchants looking to enhance their gift card flexibility and control.

Highlights

Robust features and customization options
Seamless integration with Shopify
Excellent customer support
Issues with personalized video message feature on mobile devices
Minor bugs that need to be addressed

Rating Breakdown

  • 5
    95% (132 ratings)
  • 4
    4% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 11, 2024

The app’s robust features, including customization options and seamless Klaviyo integration, made launching a major gift card promotion smooth and successful. What truly stood out was the team’s prompt and thorough support; they went above and beyond to help us configure everything on a tight deadline. Highly recommended for merchants looking for enhanced gift card flexibility and control.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

We are utilizing this app for our Cashback promotion, and it has exceeded our expectations. It's incredibly easy to set up and seamlessly integrates with Shopify.

Using app

About 1 month

Total reviews

11

Average rating

5.0

4 / 5 Share

Nov. 23, 2024

The app generally seems like it'd be useful if you want the full range of features, but I only tested the personalized video message as that was 1 of 2 primary features we were looking for. I really wanted this to work but the personalized video gift messaging experience basically doesn't work on mobile devices (for the gift receiver), which effectively makes this feature useless. As implemented, it's shameful to even promote this as a working feature in the listing. If you open this the gift card page on a mobile browser, you can't actually play the video and you need to download the video to your phone- and even then I wasn't able to open/watch it during testing. This means that 90%+ of gift receivers would likely never even watch the video message recorded for them by the sender. Another nit is that the gift card page editor doesn't treat image sizes properly and distorts the aspect ratio even when providing the "ideal" image resolution as suggested. When I contacted developer about the video play issue they cited browser limitations, but there are other apps that offer QR-code based personalized video messages that certainly don't suffer from this debilitating limitation. More likely poor feature design.

Store

Capy

Using app

6 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 14, 2024

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 16, 2024

We're using this App for Cashback promotion. It works very well. Easy to set up, very well integrated with Shopify. The plus is the support: they effectively and quickly helped us in some customization we needed.

Using app

9 days

Total reviews

7

Average rating

4.9

All reviews

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