GiftKart: Cashback & Gift Card
Personalized Gift Card & Rewards App: GiftKart
Rating
4.9
feedback
114
chart
#2,582
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
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Less than a day
12%
-
Less than a month
50%
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Less than a year
34%
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More than a year
2%
Reviews Summary
The reviews for the GiftKart Shopify App are overwhelmingly positive, highlighting its robust features, ease of use, and excellent customer service. Merchants have praised the app for its customization options, seamless integration with Shopify, and effectiveness in running promotions like cashback and gift card campaigns. The support team, especially Sid, has been commended for their prompt and thorough assistance, going above and beyond to help users configure the app and resolve any issues. However, there are a few negative reviews mentioning issues with specific features like personalized video messages not working properly on mobile devices and concerns about potential bugs due to frequent updates.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 11, 2024
The app’s robust features, including customization options and seamless Klaviyo integration, made launching a major gift card promotion smooth and successful. What truly stood out was the team’s prompt and thorough support; they went above and beyond to help us configure everything on a tight deadline. Highly recommended for merchants looking for enhanced gift card flexibility and control.
Dec. 6, 2024
We are utilizing this app for our Cashback promotion, and it has exceeded our expectations. It's incredibly easy to set up and seamlessly integrates with Shopify.
Nov. 23, 2024
The app generally seems like it'd be useful if you want the full range of features, but I only tested the personalized video message as that was 1 of 2 primary features we were looking for. I really wanted this to work but the personalized video gift messaging experience basically doesn't work on mobile devices (for the gift receiver), which effectively makes this feature useless. As implemented, it's shameful to even promote this as a working feature in the listing. If you open this the gift card page on a mobile browser, you can't actually play the video and you need to download the video to your phone- and even then I wasn't able to open/watch it during testing. This means that 90%+ of gift receivers would likely never even watch the video message recorded for them by the sender. Another nit is that the gift card page editor doesn't treat image sizes properly and distorts the aspect ratio even when providing the "ideal" image resolution as suggested. When I contacted developer about the video play issue they cited browser limitations, but there are other apps that offer QR-code based personalized video messages that certainly don't suffer from this debilitating limitation. More likely poor feature design.
Oct. 16, 2024
We're using this App for Cashback promotion. It works very well. Easy to set up, very well integrated with Shopify. The plus is the support: they effectively and quickly helped us in some customization we needed.
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