Rating

4.9

feedback

115

Reviews

chart

#2,127

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    17%
  • Less than a month
    28%
  • Less than a year
    43%
  • More than a year
    6%

Reviews Summary

The Gift Lab app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its ease of use, excellent support, and ability to enhance the gifting experience for customers. The seamless integration and user-friendly interface make it simple for customers to personalize their orders with greeting cards, sweets, and other add-ons, leading to an increase in average order value. The support team at Gift Lab is highly praised for their prompt assistance and valuable insights, making the overall experience with the app extremely positive. However, there are a few reviews mentioning technical issues and limitations, such as app crashes and unexpected plan changes, which have caused some frustration for users.

Highlights

Ease of use and user-friendly interface
Excellent customer support
Personalization and enhancement of gifting experience
Technical issues and limitations
Positive impact on average order value

Rating Breakdown

  • 5
    95% (109 ratings)
  • 4
    3% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 8, 2024

Great app - easy to use and excellent support!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

We recently integrated the Gift Lab app into our online store, and it has been a game-changer for our business! This app has significantly improved our user experience by allowing customers to easily add personalized touches to their orders, such as greeting cards, sweets, and various other add-ons. The seamless integration and user-friendly interface have made it incredibly simple for our customers to enhance their gifts with just a few clicks. Since implementing Gift Lab, we've noticed a remarkable increase in our average order value (AOV). The app's intuitive suggestions encourage customers to explore additional options, making their gifting experience more memorable and personal. It's been a win-win for both our customers and our business! The support team at Gift Lab has also been fantastic, offering prompt assistance and valuable insights to help us make the most of the app's features. Overall, we couldn't be happier with the impact Gift Lab has had on our store, and we highly recommend it to any business looking to elevate its online gifting experience.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2024

A versão gratuita já atendeu as minhas necessidades. Recomendo!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Exactly the app we needed and were struggling to find. Support is fast and helpful too. Thanks

Using app

4 months

Total reviews

2

Average rating

5.0

All reviews

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