All reviews

Rating Breakdown

  • 5
    99% (144 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 98% (142)
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5 / 5 Share

Feb. 17, 2026

The app is easy to install and the support is GREAT! Highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

We’ve had an amazing experience with Giftnote so far! The team was so helpful throughout onboarding, walking us through every question and helping us tailor the app exactly to what we needed. Our customers love the experience and so do we. Couldn’t recommend it more!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2026

Installation is easy - the team does it for you. Customizing the interface for your brand is intuitive and quick. Our customers were asking for a gift note feature, and this was the best option.

Using app

3 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Feb. 13, 2026

Our experience using this feature has been extremely smooth. We have implemented Giftnote for Corporate Gifting Initiatives. Our DTC customers use the gift message feature quite often as well. Nick has been both responsive and helpful throughout the process, and in ensuring settings make sense for how our brand operates! If your product is in the gifting space, this is a great option.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Best Kept Secret for Gifting! We absolutely love using Giftnote at Union Square Wines. It has revolutionized how we handle multi-gifting, making the process incredibly easy and adding a personal 'wow' factor our customers really appreciate. The ability to deliver gift messages digitally is a game-changer—finally, no more worrying about notes getting lost in packages! On top of that, their customer support is unparalleled; they are responsive, helpful, and truly care about your success. Highly recommended!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

App was easy to install and the team was very helpful in guiding us through each step of integrating to our site!

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 28, 2026

We’ve had a great experience with this app. Initially, we planned to use it mainly during peak gifting periods, but after reviewing performance and usage, we decided to keep it active year-round — and we’re still seeing consistent usage post-holiday, which has been a great surprise. The app has been working smoothly, with no complaints from customers. We did encounter a minor issue with email messaging, but that was related to our internal setup rather than the app itself. Overall, we’re very happy with the performance and value it provides, and we appreciate how relevant it is beyond traditional gifting seasons. Looking forward to upcoming features and continued improvements.

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Giftnote makes gifting our products effortless for customers. We reviewed a few other tools, but this one was by far the best fit. Plus, they keep rolling out helpful new features!

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 26, 2025

Gift Note has made our digital gift messaging simple for our team and our customers. Great app!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

we are a couple of weeks in and so far have a bunch of gifted orders. Nick, Matt and team were excellent at getting things setup and customised for us. Really went above and beyond. So far its fantastic.

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Our team and customers are loving Giftnote! The Giftnote team was incredibly helpful during onboarding, answering all our questions so we could customize the app to our liking, and create the best possible experience for our customers. Highly recommend!!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Giftnote is KEY for corporate gifting, offering multi address shipments to your customers, and ecommerce giftcards. Working with Nick and his team has been a wonderful experience. They are incredibly helpful, responsive and knowledgeable. Top notch support, not just during the initial set up, but also after. 10/10 gifting engine and 10/10 tech support.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Excellent app and seamless installation! We are using it for gift notes and for multi-gift shipping. Nick and his team are EXCELLENT and super responsive. Highly recommend!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Amazing customer experience, was having trouble with a custom integration and reached out for help. They responded immediately and jumped into my store to fix the problem. Very happy with the results so far.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Giftnote is a great product with a great support from the team behind it. They helped us during onboarding and we're already seeing great results. Would recommend.

Store

Sculpd

Using app

22 days

Total reviews

6

Average rating

4.5

5 / 5 Share

Nov. 24, 2025

Easy to Integrate with all Platforms! Giftnote team are super helpful and platform uplift with customers has been great! Would Recommend!

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Gift Note team is great. They explained solution well... and implemented it quickly. At Foodie Box Love, we are all about creating a premium solution and Giftnote fits well

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

I've worked with dozens of apps on Shopify. Giftnote stands out for not only the app itself, but the customer service I received while setting it up, talking through issues etc. 6 Stars if I could

Store

VINEBOX

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Great app! The founder, Nick, is awesome.. he is super responsive and immediately helped us get up and running along with pushing through some customizations super quickly. We're excited to grow gifting for our business!

Using app

23 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Giftnote makes it easy for our customers to buy gifts and share our products. We looked at a few other options and this one was the best for gifitng. And they're continuing to make it better with new features :)

Using app

8 months

Total reviews

3

Average rating

5.0