All reviews

Rating Breakdown

  • 5
    100% (100 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

April 9, 2024

Nick and the Giftnote team were very patient and helpful during our onboarding and install process. They customised the appearance and location of the Giftnote assets precisely to our brands strict aesthetic. Giftnote is such a great idea and we are so happy to partner with them to improve our customer's gift buying experience.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2024

The Giftnote team was very helpful during implementation and the app has been working very well!

Store

SMYTHE

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2024

Very good service !!!!!!!!!!

Store

Myum

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2024

Flexible, works well. Simple pricing model - nicely brandable. I like the 'send on successful delivery' option.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2024

Nick and the team at Gift Note are top notch. They are responsive, flexible and quick to help or add value where they can. The app itself has been the perfect fit for our business and our customers love the option of sending a gift message with their order now / later / on delivery. Best gift note app hands down.

Using app

Over 1 year

Total reviews

28

Average rating

5.0

5 / 5 Share

March 4, 2024

We were looking for a way to make it easy for customer to gift, which we noticed was already happening. By implementing Giftnote, it's eased our previously manual gift note experience and have automated all of it. Customer usage has been steadily increasing and haven't had any issues since implementation! Nick was also very very helpful in addressing any issues and with implementation. Would definitely recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Highly recommend GiftNote! Setting it up was a breeze – customisable to suit our preferences. The impact was immediate; we started seeing results as soon as it went live. The support from Nick and the team has been exceptional too!

Using app

2 months

Total reviews

16

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

We love giftnote and so do our customers. It is so simple to use and i love that we can customise the message so that it stays on brand.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Giftnote offers an exceptional feature that has revolutionized the way our customers can send their purchases as gifts, including the option to time the delivery of their gift messages. This functionality is flawlessly applicable to both digital gift cards and physical product orders. Its smooth integration with various carriers enables the gift messages to be sent upon delivery, a feature our customers have eagerly awaited and thoroughly appreciate. The feedback from them has been overwhelmingly positive. Additionally, this feature has been instrumental in attracting new customers, broadening our market presence, and boosting sales and conversion rates. Nick and his team have been outstandingly supportive, ensuring the integration process was swift and providing ongoing assistance whenever needed. Highly recommended!!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Super excited about our partnership! It's been awesome working with your dev team, getting everything from gift vouchers to store credit and order tracking running smoothly across your Shopify sites.

5 / 5 Share

Feb. 15, 2024

Love this app and the team that runs it! We are a very 'gifted' brand and were seeking a digital solution to allow customers to more seamlessly deliver gift cards in a personalized way and Giftnote was the solution.

Using app

5 months

Total reviews

9

Average rating

5.0

Developer Reply

So glad you're loving the app and feeling the support from our team! It's fantastic to hear that Giftnote is hitting the mark for your 'gifted' brand, making it easier for your customers to send personalized gift cards. We're all about creating those seamless experiences. Thanks for teaming up with us!

5 / 5 Share

Feb. 15, 2024

The Knickknack Shack is an online gift store, so being able to gift is a HUGE part of what my store is all about. I had a different gifting app for a while, but it stopped working suddenly and I was left with really poor alternatives that didn't have the functionality that I wanted, or needed.... until I found Giftnote! This app has all the bells and whistles I could ever ask for, from eGifting options, email and SMS notifications, physical delivery notifications, and even gift card notifcations. It integrates with your CRM to help you build a mailing list. I mean, come on... this app does so much and costs so little (no guys, that's not a hint to raise your prices!) If you tack on $1 to your prices for the option to send gifts, then the app pays for itself. It's such a tremendous game-changer, I can't stop gushing about how amazing this app is. Not to mention the fantastic support I received when I had a couple of questions and a customization request. Nick jumped right on that and scheduled a call to walk me through all the features and helped me fix what needed to be fixed, just like that. Thank you, Nick and the whole team at Giftnote. You guys and your app are simply amazing!

Using app

1 day

Total reviews

77

Average rating

3.0

5 / 5 Share

Jan. 10, 2024

It is an excellent app with responsive support, is easy to install and set up, and provides fast communication. Offers a variety of Giftnote sending options and great integration with Klaviyo.

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to hear that you found our app excellent, with its responsive support, easy installation, and fast communication. It's great to know that the variety of Giftnote sending options and our integration with Klaviyo meet your needs. For any further assistance or questions, feel free to schedule a chat with us at calendly.com/giftnote. We're here to help. Thank you for choosing Giftnote!

5 / 5 Share

Jan. 7, 2024

Nick from Giftnote is a total legend, he helped us implement Giftnote within minutes! Definitely recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're glad Nick made your Giftnote setup a breeze. Your recommendation means a lot to us. If you need further support or have any questions, we're just a quick call away at calendly.com/giftnote. Thanks for choosing Giftnote!

5 / 5 Share

Jan. 3, 2024

We were looking for a digital gift message solution since our 3PL partner can't send out physical gift notes, and we're so glad we found Giftnote. The interface is easy to use, the app does what it's supposed to, and Nick has been so helpful and hands-on in getting us set up!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your wonderful review! We're thrilled to hear Giftnote was the digital gift message solution you were searching for. It's great to know our interface met your expectations and that Nick provided the hands-on support you needed for setup. Should you require any further assistance or have suggestions, please feel free to schedule a call with us at calendly.com/giftnote. Your satisfaction is our priority. Thanks for choosing Giftnote!

5 / 5 Share

Dec. 14, 2023

We have been using this app for over the festive period on our store and have had a good amount of success with it. Customers like being able to send gifts to people, and with this app, that is super easy for them to do with a minimal amount of time required to get it up and running on the store. The app developers are amazing and always very helpful when I reach out to them for help. They offered solutions that I never expected that suited our unique use case.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear about your festive success with Giftnote! It’s fantastic that your customers found gift-giving effortless and quick to set up. We're proud of our developer team for providing standout support and tailored solutions for your unique needs. Need further assistance or interested in more features? Chat with us at calendly.com/giftnote. Thanks for your glowing review and for choosing Giftnote!

5 / 5 Share

Dec. 13, 2023

The customer service that Nick and the team have provided to our account has been over and beyond. We worked with the Giftnote Team directly, and they very much made the integration a seamless transition, with the absence of agency representation, they were still able to work within our website restrictions and problem solve with their prompt communication and assistance. Can not recommend the platform more.

Store

Jaggad

Using app

3 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the outstanding review! We're thrilled that Nick and our team exceeded your expectations, ensuring a seamless integration and overcoming challenges with ease. Your recommendation is greatly appreciated. For any further support or questions, please don't hesitate to reach out. Schedule a chat with us at calendly.com/giftnote. Thank you for choosing Giftnote and for your high praise of our platform!

5 / 5 Share

Nov. 22, 2023

Excellent support, and our customers love it!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Great to see your brand smashing it with gifts with your custom set up. And the ability to pass on the cost for a giftnote!

5 / 5 Share

Nov. 16, 2023

Ok so I am reasonably new to Shopify, adding this app was relatively easy and manged to set it up quickly. However, I struggled with 1 part, and the support team promptly stepped in and fixed it for me. Very impressed.

Using app

18 days

Total reviews

6

Average rating

5.0

Developer Reply

Glad to hear the setup was a breeze and our support team could jump in fast to tackle that hiccup for you. That's what we're here for! Cheers for the thumbs up!

5 / 5 Share

Nov. 7, 2023

Nick has been so helpful with educating me on the app and helping make customizations to get it set up in my store! The onboarding experience has been excellent. I am excited to start using the app in my store!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled I could guide you through the app and tailor it to fit your store! Pumped to hear you're excited to roll it out. Thanks for the kind words about the onboarding. Let's make it a hit!

5 / 5 Share

Nov. 3, 2023

Very happy so far! Nick helped me add the widget, sent me a detailed and lovely video explaining everything he did, it was all ready to go in a day. US$1 is expensive for a note but for an ecommerce business that uses a 3PL who can't write physical notes, this is a must have for existing customers to feel valued and new customers to feel inspired to order if they are having any doubts. Haven't activated the gift vouchers yet but will try them soon. Thanks team!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear you're happy with the setup! I'm glad the video made things crystal clear. We're here to make sure every customer feels that special touch, without the extra hassle on your end. Cheers for diving in with us, and we can't wait to see how the gift vouchers work out for you. Here for all your needs! Appreciate the high-five!