All reviews

Rating Breakdown

  • 5
    99% (138 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 98% (136)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 25, 2025

We have had "multi order gifting" on our roadmap for years, but with a small team it was a bit of a pipedream. Luckily for us, Nick reached out to us to see if we were interested in trying our their new multi order feature. Once we had the demo, the answer was an instant YES! For something so complex, the app was actually one of the easiest to set up. Nick and the Giftnote team are so receptive to feedback and very helpful with any issues that crop up. They've made what would normally take us hours of management with various csv sheets, a really quick and easy solution for our corporate customers. It is a life saver in busy periods internally as well! If you have customers looking to place multi orders, definitely check this out.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 9, 2025

We've partnered with Giftnote to make life that little bit easier for our customers when it comes to gifting to friends and family during life's special moments. The app integrated seamlessly with Shopify and linked effortlessly with our Yotpo CRM. So far, we love having it as part of our suite and our customers do too. Highly recommend!

Store

Billini

Using app

6 months

Total reviews

6

Average rating

4.3

5 / 5 Share

March 7, 2025

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2025

Allows us to have gift messaging while using a 3PL.

Using app

9 months

Total reviews

11

Average rating

4.8

5 / 5 Share

Feb. 27, 2025

*must-have for ALL gifting brands* Giftnote allows us to track and convert recipients as buyers with white glove onboarding and technical + strategic support. No doubt these guys will continue to elevate digital gifting via Shopify and beyond! We appreciate the partnership :)

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 22, 2025

Terrific app. Breathtakingly easy to integrate within Shopify and Klaviyo. Fantastic onboarding and service (the team are quick to respond and proactive). Analytics provides fast insight into how the service is performing to make ROI easy to measure. Not to mention, it's heartwarming to read all the gift messaging from customers.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Great addition to direct to consumer brands that have good gifting audience. Helpful and easy to set up with their team! Give it a go it's worth it. Helped onboard prior to Q4!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

We recently added Giftnote to our site, and the experience has been fantastic! Onboarding was quick and easy, thanks to Nick’s expert guidance. The setup process was smooth, and any questions we had were answered promptly. It's been a great addition, and we’re excited to see its impact during the holiday season. Highly recommend!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

The Giftnote app has been the perfect digital gifting solution. The team is quick to respond and acts as an extension to our internal team. I recommend Giftnote if you are looking to improve your online gift card and gift messaging offerings.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Amazing customer service from Nick and the team, and a great little app. Our customers love it and a really nice thing to have on the store in the run-up to the holidays.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Really responsive team. We highly recommend trying this service.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Great app, even better support team.

Using app

About 2 months

Total reviews

10

Average rating

3.8

5 / 5 Share

Oct. 22, 2024

The GiftNote Team have been amazing at onboarding us and getting us all setup. The UX has improved completely and our gift cards are a top seller every day! One of the best apps and Teams out there.

Store

Kip&Co

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Giftnote has been a huge asset for our business. The setup was seamless, thanks to Nick’s incredible support, and the app integrates smoothly with Klaviyo & Shopify. Our customers love the personalised gifting options and send on arrival functionality. The customer service has also been fantastic —Nick is quick to respond and offer solutions. We’re excited to see how it performs over Christmas, but it’s already exceeded our expectations. Highly recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

From a customer perspective, the Giftnote UX is the best out-of-box option for Shopify by far. It allows customers to control the communication of their gift from order to delivery. From our vantage as e-commerce operators, the implementation was reasonably easy. There were some minor hurdles, but Giftnote's CS team took the reins and helped launch the enhancement. I wholeheartedly recommend Giftnote. There is not a better gift experience in the Shopify App Store.

Using app

7 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 9, 2024

Highly recommend Giftnote for any business looking to enhance their gifting options! Nick was amazing during the entire setup process. He addressed all of our questions and made integration quick and easy. Since then, we haven’t had any issues.

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

I have tried at least a couple of similar apps to embed gift message and card widget onto my website. I really like this Giftnote the best of all. What is most important to me is the support. I have asked for a few help already in the firt few days of my trial and get answers back straight away or in a day, which I think is very prompt. Very happy with the app.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Incredible customer service. Within days our store already had gifts being given, and are now harvesting new emails of the gift recipients. This is an absolute no-brainer.

Using app

23 days

Total reviews

10

Average rating

4.6

5 / 5 Share

Aug. 7, 2024

Great customer service, nice app.

Using app

About 2 months

Total reviews

3

Average rating

5.0