All reviews

Rating Breakdown

  • 5
    99% (144 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 98% (142)
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5 / 5 Share

June 21, 2024

Giftnote is the perfect app for adding gift messages to orders. Love that users can decide to delivery via email or text right when items get delivered. This works great for us because our products are perishable. Very inexpensive compared to other apps but full of features. Nick has been great to work with! He responds very quickly to any requests and open to feedback too.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2024

Great tool for giving your customers easy and elevated gifting options. Nick and team are super helpful and quick to respond especially during integration. Highly recommend!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2024

This app has been a game changer! We were stuck using Shopify's default gift notes system, which wasn't working properly with our warehouse. We spent money on our dev team to try and fix the issue to no avail. Customers were calling up and complaining. For e-gift cards, it was a cumbersome process for our customers. Gift note made it so much easier. Customers can now schedule the sending of the gift card and they also get an email confirmation once their recipient receives the email. And the emails integrate seamlessly with Klaviyo, which is our go-to ESP, as all apps integrate with it. Installation is easy as GiftNote sets it all up for you.

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

Great app for enhancing the gifting experience for both the giver and recipient. Onboarding was quick and easy with team really helpful. The analytics available on the dashboard are really useful too.

Using app

26 days

Total reviews

11

Average rating

5.0

5 / 5 Share

June 14, 2024

Great tool and extremely supportive team. Always helps us roll out new plans/initiatives and offers constant support along the way.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2024

A great solution for being able to schedule gift vouchers to recipients. Nick has been so helpful with any queries I may have and offers great insight into how to get the best out of the app.

Store

Albaray

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2024

The team at gift note went over and above to support our implementation. The app works perfectly, fits in with our theme thanks to Gift Note and they have continued to support us and give us tips on how to optimise. Looking forward to gifting season when we will see the use of Gift note go crazy!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

Highly Recommend! This app is easy to set up and offers a great service for our customers. Support is readily available. I will be adding it to my other stores as well.

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 28, 2024

We have just installed gift note, the team are super helpful and happy to assist with the entire onboarding from start to end. Within 2 days we have already had a number of orders taking up the gift messaging which gives us super insightful data on our customers. As well as providing exceptional customer experiences.

Store

Okanui

Using app

29 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 27, 2024

The guys over at GiftNote are amazing. They respond super fast and are great with customization. This app really helped me fill a gap in capabilities for my site and business.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 13, 2024

The perfect solution for any gifting business who's looking to scale while maintaining gift note options for their customers! If handwriting gift cards or 3PL warehouses are unmanageable/unsupported services, this is the app for you. It's super easy to set up and both customers & recipients receive elegant looking flows and smooth communications on the gifting journey. We love that it triggers gift notes at the exact time of delivery of the gift arriving! Nick has been amazingly helpful throughout the entire onboarding process, going the extra mile to tailor solutions to suit our specific business needs as well. Keep up the great work team!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2024

Super easy integration and functionality! Definitely an added benefit for our customers. Currently utilizing gift messages and actively looking to expand into gift cards. Nick is awesome to work with!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 10, 2024

As a business, we're always looking for ways to streamline processes and enhance the customer experience. Giftnote has been a game-changer for our gift orders. Here's why: Minimal Management: Giftnote takes the hassle out of gift messages. Integration is smooth, and managing the app itself requires minimal time from our team. Happy Customers, Zero Hassles: We haven't encountered a single customer complaint regarding Giftnote. It simply works! Flexibility for Everyone: The option to choose between email or SMS delivery, including timed delivery for the moment of arrival, is fantastic. It empowers customers to personalise their gift-giving experience, adding a special touch with minimal effort. Overall, Giftnote is a win-win for our business and our customers. It allows us to offer a thoughtful gifting experience without adding extra workload, while giving customers a convenient way to personalise their gifts. We highly recommend Giftnote to any business looking to elevate their gifting options!

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 9, 2024

Nick and the Giftnote team were very patient and helpful during our onboarding and install process. They customised the appearance and location of the Giftnote assets precisely to our brands strict aesthetic. Giftnote is such a great idea and we are so happy to partner with them to improve our customer's gift buying experience.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2024

The Giftnote team was very helpful during implementation and the app has been working very well!

Store

SMYTHE

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2024

Very good service !!!!!!!!!!

Store

Myum

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2024

Flexible, works well. Simple pricing model - nicely brandable. I like the 'send on successful delivery' option.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 4, 2024

We were looking for a way to make it easy for customer to gift, which we noticed was already happening. By implementing Giftnote, it's eased our previously manual gift note experience and have automated all of it. Customer usage has been steadily increasing and haven't had any issues since implementation! Nick was also very very helpful in addressing any issues and with implementation. Would definitely recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Highly recommend GiftNote! Setting it up was a breeze – customisable to suit our preferences. The impact was immediate; we started seeing results as soon as it went live. The support from Nick and the team has been exceptional too!

Using app

2 months

Total reviews

17

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

We love giftnote and so do our customers. It is so simple to use and i love that we can customise the message so that it stays on brand.

Using app

5 months

Total reviews

3

Average rating

5.0