Giftnote: Engine for Gifting
Giftnote – Gift Messages, eGift Cards, Corporate & Bulk Gift
Rating
5.0
feedback
139
chart
#3,076
All reviews
Dec. 13, 2023
The customer service that Nick and the team have provided to our account has been over and beyond. We worked with the Giftnote Team directly, and they very much made the integration a seamless transition, with the absence of agency representation, they were still able to work within our website restrictions and problem solve with their prompt communication and assistance. Can not recommend the platform more.
Thank you for the outstanding review! We're thrilled that Nick and our team exceeded your expectations, ensuring a seamless integration and overcoming challenges with ease. Your recommendation is greatly appreciated. For any further support or questions, please don't hesitate to reach out. Schedule a chat with us at calendly.com/giftnote. Thank you for choosing Giftnote and for your high praise of our platform!
Nov. 16, 2023
Ok so I am reasonably new to Shopify, adding this app was relatively easy and manged to set it up quickly. However, I struggled with 1 part, and the support team promptly stepped in and fixed it for me. Very impressed.
Glad to hear the setup was a breeze and our support team could jump in fast to tackle that hiccup for you. That's what we're here for! Cheers for the thumbs up!
Nov. 3, 2023
Very happy so far! Nick helped me add the widget, sent me a detailed and lovely video explaining everything he did, it was all ready to go in a day. US$1 is expensive for a note but for an ecommerce business that uses a 3PL who can't write physical notes, this is a must have for existing customers to feel valued and new customers to feel inspired to order if they are having any doubts. Haven't activated the gift vouchers yet but will try them soon. Thanks team!
Great to hear you're happy with the setup! I'm glad the video made things crystal clear. We're here to make sure every customer feels that special touch, without the extra hassle on your end. Cheers for diving in with us, and we can't wait to see how the gift vouchers work out for you. Here for all your needs! Appreciate the high-five!
Oct. 31, 2023
Excellent customer support. Pretty simple DIY onboarding for the basics. The service made the shift from printing gift notes to this solution easier.
Delighted by your feedback! It’s great to hear our service and assistance hit the mark during your setup phase. Excited for the revenue boost Giftnote will bring to your customer's gift-giving experience. For any further help or to explore more features, connect with us at calendly.com/giftnote. Thanks for the kind words and for looking forward with Giftnote!
Oct. 30, 2023
Easy setup and onboarding! Such a great feature to offer to our customers, with many opportunities to generate additional customer audiences through gift flow messages. We have seen additional revenue generated as a result. Highly recommend!
Stoked the setup and onboarding were smooth for you! It's awesome to hear the feature's not only landing well with your customers but also driving revenue. That’s the dream, right? Big thanks for the recommendation. Here's to more wins together!
Oct. 26, 2023
Fantastic service and assistance when we needed help setting things up. Looking forward to more revenue coming from customer's gift-giving through Giftnote!
Thrilled to hear you had a fantastic time with our service and setup help! We're just as excited to see the new revenue streams and the joy of gift-giving unfold in your store. Here's to a big catch of opportunities with Giftnote. 6 months down and plenty more to sail!
Oct. 8, 2023
We absolutely love Giftnote Digital Gift Messages, and our customers do too! It's a fantastic way to add a personal touch to our gifts and make them even more special. We can't wait until April when we can have the full functionality and take our gift messages to the next level. Thanks, Giftnote, for enhancing our customer experience!
Super glad you're vibing with the Digital Gift Messages and that your customers are too! It’s amazing how a simple add-on can really dial up the love in each gift. April’s gonna be a game-changer for you — we're just as hyped to see how you level up those special messages. Massive cheers for the love and support. Pumped to keep boosting your gift game and those unbeatable customer experiences!
Oct. 5, 2023
Nick from Giftnote provided invaluable assistance promptly, and we're delighted to have this app! Thanks, Nick! :)
Super happy I could help out and that you're loving the app! Always here when you need us. Appreciate the shout-out! :)
Sept. 28, 2023
just eliminated the manual work of filling out physical gift cards and this is a MUCH better experience as it lets the sender automatically send the recipient an email directly when the package is marked as delivered... the app customization is great too and integrates nicely in the dawn theme!
Thrilled to hear we've kicked the old headache of manual, physical gift cards to the curb for you! That's the dream, right? Automating that feel-good buzz of a gift landing in an inbox, just as the real deal lands at the door. And stoked you're loving the custom vibes it's bringing to your Dawn theme. Super appreciate the nod on the experience and how everything's fitting together seamlessly. Here's to keeping it smooth and special for every gift sent your way!
Sept. 19, 2023
Fantastic customer service - they’ve been super attentive to our questions around setup and use. We use the gift note functionally and have had good customer adoption thus far.
Fantastic to hear you're getting the gold-star treatment from our customer service team! That’s what we're here for – to iron out any kinks and make sure the setup sails smooth. Thrilled you're loving the gift note functionality and that it's catching on with your customers. Our mission is to make your gift-giving next-level, and it sounds like we're on the right track. Massive thanks for the positive word, and here's to high-flying customer joy!
Sept. 7, 2023
We battled with 3PLs who were fast at logistics but couldn't provide a good looking physical gift message for our customers. Giftnote has helped us find a great middle-ground to get over this hurdle without having to change fulfilment partners. We can now give customers gifting a better experience and style the digital giftnote they way that suits our brand. We can't be happier!
Solved the 3PL challenge with you! Now, Giftnote helps your gifting stand out without switching fulfillment. Looking forward to your success with this.
Aug. 28, 2023
Nick was very efficient and helpful when setting up gift note! Happy with the final product and excited to see how it goes. Highly recommend :)
Thrilled you're happy with the setup and the gift note product! Eager to see the positive ways it impacts your space. Thanks for the kudos. Let's see where this takes us!
Aug. 18, 2023
I've been meaning to use this app for almost 2 years but the opportunity was never right for various reasons. Nick was super patient and helpful throughout those 2 FREAKING years! Nothing but praises for him and his team with the onboarding too, great functionalities to our store as we're heavy gifting business. Anywho, the Klaviyo flows, the PDP add gift and the add gift in cart drawers make this app very friendly to our customers and easy to use for us as merchants! Recommend 100%.
Though it didn't go as planned, it was awesome collaborating with you. Your patience and focus on enhancing your gifting business were commendable. Thanks for the shoutout and the opportunity!
Aug. 18, 2023
Giftnote cures a number of our headaches and ultimately simplifies our operations. Their team is great and super responsive. 10/10
Thrilled to hear that Giftnote has been such a game-changer for your operations! We're here to keep making things easier for you.
June 9, 2023
Very impressed so far. Simple and intuitive and the hand-holding in onboarding made this an easy implementation.
Thanks for sharing your experience! We're thrilled that our onboarding process and platform simplicity have made implementing Giftnote a breeze for you.
June 7, 2023
Amazing app with a super simple setup procedure. The customer service and setup help from Nick and the team @ Giftnote has been amazing as they are always looking for ways to optimize your stores gift sales
Thanks a bunch for the kind words! We're thrilled that you found Giftnote's setup procedure super simple. Our team is always here to optimize your store's gift sales, and I'm glad we could provide top-notch support along the way.
March 7, 2023
Giftnote is fantastic, we love how it has added a personalised touch to our customer gifting experience. The setup was super easy and seamless, with excellent support from Nick and the the team. Super impressed!
Thanks a bunch for the glowing review! We're thrilled to hear that Giftnote has elevated your customer gifting experience with that personalized touch. Glad to know the setup was smooth sailing, and I'm here with the team to support you every step of the way.
March 6, 2023
We needed a quick gifting solution last BFCM and were scrambling to find something until we stumbled upon Giftnote. It was super quick to install and was exactly the kind of digital gift note app we needed. We were able to integrate it with Klaviyo so the gift messages were still on brand. Any time we needed more support or additional data, Nick from Giftnote swiftly swooped in and helped us with solutions and pulling analytics. We're excited to see what more we can do with the app in the future!
Thanks for sharing your experience! We're thrilled that Giftnote came through for you during BFCM, providing a quick and on-brand gifting solution. It's awesome to hear that our integration with Klaviyo worked seamlessly for you, and we're here to support you every step of the way.
Feb. 20, 2023
The app is very user-friendly and easy to set-up and our customers love sending gift notes, especially over the holidays and Valentine's Day! Would recommend using for any gifting products.
Thanks a ton for the awesome feedback! We're thrilled to hear that both you and your customers are loving Giftnote, especially during those special occasions like holidays and Valentine's Day. Your recommendation means the world to us!
Feb. 15, 2023
Awesome app! Our customers have been loving the Giftnote functionality during the checkout. It's especially useful for special occasions such as Christmas, Valentine's Day, and birthdays. Super easy to setup, and works great.
Thanks for the awesome review! Delighted to hear Giftnote's checkout functionality is a hit with your customers, especially during holidays and birthdays. Super easy setup and smooth operation - that's what we like to hear!