All reviews

Rating Breakdown

  • 5
    99% (144 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 98% (142)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 19, 2024

Giftnote offers an exceptional feature that has revolutionized the way our customers can send their purchases as gifts, including the option to time the delivery of their gift messages. This functionality is flawlessly applicable to both digital gift cards and physical product orders. Its smooth integration with various carriers enables the gift messages to be sent upon delivery, a feature our customers have eagerly awaited and thoroughly appreciate. The feedback from them has been overwhelmingly positive. Additionally, this feature has been instrumental in attracting new customers, broadening our market presence, and boosting sales and conversion rates. Nick and his team have been outstandingly supportive, ensuring the integration process was swift and providing ongoing assistance whenever needed. Highly recommended!!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Super excited about our partnership! It's been awesome working with your dev team, getting everything from gift vouchers to store credit and order tracking running smoothly across your Shopify sites.

5 / 5 Share

Feb. 15, 2024

Love this app and the team that runs it! We are a very 'gifted' brand and were seeking a digital solution to allow customers to more seamlessly deliver gift cards in a personalized way and Giftnote was the solution.

Using app

5 months

Total reviews

9

Average rating

5.0

Developer Reply

So glad you're loving the app and feeling the support from our team! It's fantastic to hear that Giftnote is hitting the mark for your 'gifted' brand, making it easier for your customers to send personalized gift cards. We're all about creating those seamless experiences. Thanks for teaming up with us!

5 / 5 Share

Jan. 10, 2024

It is an excellent app with responsive support, is easy to install and set up, and provides fast communication. Offers a variety of Giftnote sending options and great integration with Klaviyo.

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to hear that you found our app excellent, with its responsive support, easy installation, and fast communication. It's great to know that the variety of Giftnote sending options and our integration with Klaviyo meet your needs. For any further assistance or questions, feel free to schedule a chat with us at calendly.com/giftnote. We're here to help. Thank you for choosing Giftnote!

5 / 5 Share

Jan. 7, 2024

Nick from Giftnote is a total legend, he helped us implement Giftnote within minutes! Definitely recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're glad Nick made your Giftnote setup a breeze. Your recommendation means a lot to us. If you need further support or have any questions, we're just a quick call away at calendly.com/giftnote. Thanks for choosing Giftnote!

5 / 5 Share

Jan. 3, 2024

We were looking for a digital gift message solution since our 3PL partner can't send out physical gift notes, and we're so glad we found Giftnote. The interface is easy to use, the app does what it's supposed to, and Nick has been so helpful and hands-on in getting us set up!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your wonderful review! We're thrilled to hear Giftnote was the digital gift message solution you were searching for. It's great to know our interface met your expectations and that Nick provided the hands-on support you needed for setup. Should you require any further assistance or have suggestions, please feel free to schedule a call with us at calendly.com/giftnote. Your satisfaction is our priority. Thanks for choosing Giftnote!

5 / 5 Share

Dec. 14, 2023

We have been using this app for over the festive period on our store and have had a good amount of success with it. Customers like being able to send gifts to people, and with this app, that is super easy for them to do with a minimal amount of time required to get it up and running on the store. The app developers are amazing and always very helpful when I reach out to them for help. They offered solutions that I never expected that suited our unique use case.

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Thrilled to hear about your festive success with Giftnote! It’s fantastic that your customers found gift-giving effortless and quick to set up. We're proud of our developer team for providing standout support and tailored solutions for your unique needs. Need further assistance or interested in more features? Chat with us at calendly.com/giftnote. Thanks for your glowing review and for choosing Giftnote!

5 / 5 Share

Dec. 13, 2023

The customer service that Nick and the team have provided to our account has been over and beyond. We worked with the Giftnote Team directly, and they very much made the integration a seamless transition, with the absence of agency representation, they were still able to work within our website restrictions and problem solve with their prompt communication and assistance. Can not recommend the platform more.

Store

Jaggad

Using app

3 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for the outstanding review! We're thrilled that Nick and our team exceeded your expectations, ensuring a seamless integration and overcoming challenges with ease. Your recommendation is greatly appreciated. For any further support or questions, please don't hesitate to reach out. Schedule a chat with us at calendly.com/giftnote. Thank you for choosing Giftnote and for your high praise of our platform!

5 / 5 Share

Nov. 16, 2023

Ok so I am reasonably new to Shopify, adding this app was relatively easy and manged to set it up quickly. However, I struggled with 1 part, and the support team promptly stepped in and fixed it for me. Very impressed.

Using app

9 days

Total reviews

7

Average rating

5.0

Developer Reply

Glad to hear the setup was a breeze and our support team could jump in fast to tackle that hiccup for you. That's what we're here for! Cheers for the thumbs up!

5 / 5 Share

Nov. 3, 2023

Very happy so far! Nick helped me add the widget, sent me a detailed and lovely video explaining everything he did, it was all ready to go in a day. US$1 is expensive for a note but for an ecommerce business that uses a 3PL who can't write physical notes, this is a must have for existing customers to feel valued and new customers to feel inspired to order if they are having any doubts. Haven't activated the gift vouchers yet but will try them soon. Thanks team!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear you're happy with the setup! I'm glad the video made things crystal clear. We're here to make sure every customer feels that special touch, without the extra hassle on your end. Cheers for diving in with us, and we can't wait to see how the gift vouchers work out for you. Here for all your needs! Appreciate the high-five!

5 / 5 Share

Oct. 31, 2023

Excellent customer support. Pretty simple DIY onboarding for the basics. The service made the shift from printing gift notes to this solution easier.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Delighted by your feedback! It’s great to hear our service and assistance hit the mark during your setup phase. Excited for the revenue boost Giftnote will bring to your customer's gift-giving experience. For any further help or to explore more features, connect with us at calendly.com/giftnote. Thanks for the kind words and for looking forward with Giftnote!

5 / 5 Share

Oct. 30, 2023

Easy setup and onboarding! Such a great feature to offer to our customers, with many opportunities to generate additional customer audiences through gift flow messages. We have seen additional revenue generated as a result. Highly recommend!

Store

Drip EZ

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Stoked the setup and onboarding were smooth for you! It's awesome to hear the feature's not only landing well with your customers but also driving revenue. That’s the dream, right? Big thanks for the recommendation. Here's to more wins together!

5 / 5 Share

Oct. 26, 2023

Fantastic service and assistance when we needed help setting things up. Looking forward to more revenue coming from customer's gift-giving through Giftnote!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thrilled to hear you had a fantastic time with our service and setup help! We're just as excited to see the new revenue streams and the joy of gift-giving unfold in your store. Here's to a big catch of opportunities with Giftnote. 6 months down and plenty more to sail!

5 / 5 Share

Oct. 8, 2023

We absolutely love Giftnote Digital Gift Messages, and our customers do too! It's a fantastic way to add a personal touch to our gifts and make them even more special. We can't wait until April when we can have the full functionality and take our gift messages to the next level. Thanks, Giftnote, for enhancing our customer experience!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Super glad you're vibing with the Digital Gift Messages and that your customers are too! It’s amazing how a simple add-on can really dial up the love in each gift. April’s gonna be a game-changer for you — we're just as hyped to see how you level up those special messages. Massive cheers for the love and support. Pumped to keep boosting your gift game and those unbeatable customer experiences!

5 / 5 Share

Oct. 5, 2023

Nick from Giftnote provided invaluable assistance promptly, and we're delighted to have this app! Thanks, Nick! :)

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Super happy I could help out and that you're loving the app! Always here when you need us. Appreciate the shout-out! :)

5 / 5 Share

Sept. 28, 2023

just eliminated the manual work of filling out physical gift cards and this is a MUCH better experience as it lets the sender automatically send the recipient an email directly when the package is marked as delivered... the app customization is great too and integrates nicely in the dawn theme!

Using app

3 months

Total reviews

4

Average rating

4.5

Developer Reply

Thrilled to hear we've kicked the old headache of manual, physical gift cards to the curb for you! That's the dream, right? Automating that feel-good buzz of a gift landing in an inbox, just as the real deal lands at the door. And stoked you're loving the custom vibes it's bringing to your Dawn theme. Super appreciate the nod on the experience and how everything's fitting together seamlessly. Here's to keeping it smooth and special for every gift sent your way!

5 / 5 Share

Sept. 19, 2023

Fantastic customer service - they’ve been super attentive to our questions around setup and use. We use the gift note functionally and have had good customer adoption thus far.

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Fantastic to hear you're getting the gold-star treatment from our customer service team! That’s what we're here for – to iron out any kinks and make sure the setup sails smooth. Thrilled you're loving the gift note functionality and that it's catching on with your customers. Our mission is to make your gift-giving next-level, and it sounds like we're on the right track. Massive thanks for the positive word, and here's to high-flying customer joy!

5 / 5 Share

Sept. 7, 2023

We battled with 3PLs who were fast at logistics but couldn't provide a good looking physical gift message for our customers. Giftnote has helped us find a great middle-ground to get over this hurdle without having to change fulfilment partners. We can now give customers gifting a better experience and style the digital giftnote they way that suits our brand. We can't be happier!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Solved the 3PL challenge with you! Now, Giftnote helps your gifting stand out without switching fulfillment. Looking forward to your success with this.

5 / 5 Share

Aug. 28, 2023

Nick was very efficient and helpful when setting up gift note! Happy with the final product and excited to see how it goes. Highly recommend :)

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thrilled you're happy with the setup and the gift note product! Eager to see the positive ways it impacts your space. Thanks for the kudos. Let's see where this takes us!

5 / 5 Share

Aug. 18, 2023

I've been meaning to use this app for almost 2 years but the opportunity was never right for various reasons. Nick was super patient and helpful throughout those 2 FREAKING years! Nothing but praises for him and his team with the onboarding too, great functionalities to our store as we're heavy gifting business. Anywho, the Klaviyo flows, the PDP add gift and the add gift in cart drawers make this app very friendly to our customers and easy to use for us as merchants! Recommend 100%.

Using app

9 days

Total reviews

22

Average rating

5.0

Developer Reply

Though it didn't go as planned, it was awesome collaborating with you. Your patience and focus on enhancing your gifting business were commendable. Thanks for the shoutout and the opportunity!

5 / 5 Share

Aug. 18, 2023

Giftnote cures a number of our headaches and ultimately simplifies our operations. Their team is great and super responsive. 10/10

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear that Giftnote has been such a game-changer for your operations! We're here to keep making things easier for you.