Gifty ‑ Gift Wrap & Options
The ultimate all in one gift options solution for your...
Rating
3.8
feedback
11
chart
#12,155
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
18%
-
Less than a month
45%
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Less than a year
36%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's features and the excellent customer service provided by the support team. The app is described as easy to install and use, with fast response times to inquiries. Users also highlight the app's simplicity and its ability to enhance the customer experience by offering gift wrapping options. However, on the negative side, some users have reported issues with the app not working properly, slow or inconsistent customer service, and difficulties in getting timely support responses. There are concerns about being charged for the app even when it's not functioning as expected, leading to frustration and dissatisfaction among some users.
Highlights
Review RSS Feed
All reviews
May 25, 2022
A very nice app! Has all the features you need. And best of all - they have that best customer service.
Jan. 24, 2022
3 stars because the app is great (if it works) but it looks like they are lying for everyone. Some people may forget to uninstall before the trial finishes and then they can earn money. They said the same thing for me, an update is coming... and I said "ok mate, you have 5 days to make it work, if not I am uninstalling". So, be careful... if you install it, make sure it works, if not, do not let the trail period finishes!
Dec. 1, 2021
App is not working. It feels like an experiment (Beta) for months and months. Customer service is inconsistent and slow. Feels like this ship is going nowhere. Im out. Wishing you guys all the best in the future.
Nov. 16, 2021
I use this app and have problems no one bothers to get back to me with support. I have contacted them 6 times and to no avail
Sept. 16, 2021
I started the free trial, the app didn't work at all, reached out to support, they told me to wait a few hours, as they were running updates, I have now waited past my trial period, I am now being charged for the app, and it's still not working. I have reached out to support 3 times, and had 0 response. I am still waiting, as it's functionality that I want to use...
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