Gifty ‑ Gift Wrap & Options
The ultimate all in one gift options solution for your...
Rating
2.9
feedback
16
chart
#8,973
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
25%
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Less than a year
56%
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More than a year
19%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include the app having all the necessary features, excellent customer service, easy installation, and a clean user interface. Customers appreciate the quick response times from the support team and the app's ability to enhance the gift wrapping options on their online stores. However, negative themes in the reviews include issues with the app not working properly, inconsistent customer service, lack of response from the support team, and problems with billing and refunds. Some users expressed frustration with the app's functionality and the lack of timely assistance when facing technical difficulties.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 3, 2022
Let down badly. App dropped from my account around July when shopify changed to 2.0. Never informed by the team but they continued to charge for months until I noticed I was paying for no service. They offered no charge for the next 3 months but I was so annoyed refused and asked for a refund. Never heard from them again. Crazy really it's a good app but the trust is gone.
Jan. 6, 2023
It works most of the time where it captures the gift message and gift wrapping, but it's very buggy, often it cuts off a message midway, the dashboard doesn't show any real data (just says no orders yet). Definitely not worth what they charge.
May 25, 2022
A very nice app! Has all the features you need. And best of all - they have that best customer service.
Jan. 24, 2022
3 stars because the app is great (if it works) but it looks like they are lying for everyone. Some people may forget to uninstall before the trial finishes and then they can earn money. They said the same thing for me, an update is coming... and I said "ok mate, you have 5 days to make it work, if not I am uninstalling". So, be careful... if you install it, make sure it works, if not, do not let the trail period finishes!
Dec. 1, 2021
App is not working. It feels like an experiment (Beta) for months and months. Customer service is inconsistent and slow. Feels like this ship is going nowhere. Im out. Wishing you guys all the best in the future.
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