Gifty ‑ Gift Wrap & Options
The reviews for the app are mixed, with both positive and negative feedback. Positive aspects include the app having all the necessary features, excellent customer service, easy installation, and simple setup for customers. Users appreciate the responsiveness of the support team and the app's compatibility with customized themes. On the other hand, negative reviews highlight issues with the app not working, slow customer service responses, and concerns about being charged for a non-functional app. Some users expressed frustration with the app feeling like a beta version and the lack of support despite multiple attempts to contact the team.
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A very nice app! Has all the features you need. And best of all - they have that best customer service.
3 stars because the app is great (if it works) but it looks like they are lying for everyone. Some people may forget to uninstall before the trial finishes and then they can earn money. They said the same thing for me, an update is coming... and I said "ok mate, you have 5 days to make it work, if not I am uninstalling". So, be careful... if you install it, make sure it works, if not, do not let the trail period finishes!
I use this app and have problems no one bothers to get back to me with support. I have contacted them 6 times and to no avail
I started the free trial, the app didn't work at all, reached out to support, they told me to wait a few hours, as they were running updates, I have now waited past my trial period, I am now being charged for the app, and it's still not working. I have reached out to support 3 times, and had 0 response. I am still waiting, as it's functionality that I want to use...
Have been using app now for a little while, really simple to set up and very simple for our customers to use too. Support is excellent, friendly with a very quick response time.
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