Gifty ‑ Gift Wrap & Options
The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include the app having all the necessary features, easy installation, and excellent customer service. Users appreciate the simplicity of setting up the app and the quick response time from the support team. However, there are negative comments regarding the app not working for some users, lack of response from the support team, and issues with billing during the trial period. Some users have expressed frustration with the lack of support and functionality issues.
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A very nice app! Has all the features you need. And best of all - they have that best customer service.
3 stars because the app is great (if it works) but it looks like they are lying for everyone. Some people may forget to uninstall before the trial finishes and then they can earn money. They said the same thing for me, an update is coming... and I said "ok mate, you have 5 days to make it work, if not I am uninstalling". So, be careful... if you install it, make sure it works, if not, do not let the trail period finishes!
I use this app and have problems no one bothers to get back to me with support. I have contacted them 6 times and to no avail
I started the free trial, the app didn't work at all, reached out to support, they told me to wait a few hours, as they were running updates, I have now waited past my trial period, I am now being charged for the app, and it's still not working. I have reached out to support 3 times, and had 0 response. I am still waiting, as it's functionality that I want to use...
Have been using app now for a little while, really simple to set up and very simple for our customers to use too. Support is excellent, friendly with a very quick response time.
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