Gifty ‑ Gift Wrap & Options
The ultimate all in one gift options solution for your...
Rating
3.6
feedback
12
chart
#11,741
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
17%
-
Less than a month
42%
-
Less than a year
33%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify app are mixed, with some users praising its features and customer service while others are frustrated with its functionality and support. Positive aspects highlighted include the app's ease of use, customer service responsiveness, and the ability to customize gift messages and wrapping. Users appreciate the simplicity of installation and the minimal impact on the aesthetics of their online store. On the other hand, negative reviews mention issues with bugs, lack of response from customer support, and problems with the app not working as expected. Some users expressed concerns about being charged for the app even when it was not functioning properly during the trial period. Overall, the app seems to have potential but needs improvement in terms of reliability and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 6, 2023
It works most of the time where it captures the gift message and gift wrapping, but it's very buggy, often it cuts off a message midway, the dashboard doesn't show any real data (just says no orders yet). Definitely not worth what they charge.
May 25, 2022
A very nice app! Has all the features you need. And best of all - they have that best customer service.
Jan. 24, 2022
3 stars because the app is great (if it works) but it looks like they are lying for everyone. Some people may forget to uninstall before the trial finishes and then they can earn money. They said the same thing for me, an update is coming... and I said "ok mate, you have 5 days to make it work, if not I am uninstalling". So, be careful... if you install it, make sure it works, if not, do not let the trail period finishes!
Dec. 1, 2021
App is not working. It feels like an experiment (Beta) for months and months. Customer service is inconsistent and slow. Feels like this ship is going nowhere. Im out. Wishing you guys all the best in the future.
Nov. 16, 2021
I use this app and have problems no one bothers to get back to me with support. I have contacted them 6 times and to no avail
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more