Gifty ‑ Gift Wrap & Options for Shopify

Gifty ‑ Gift Wrap & Options

The ultimate all in one gift options solution for your...

Developer

Rating

2.9

feedback

16

Reviews

chart

#12,108

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    25%
  • Less than a year
    56%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's features, ease of installation, and customer service. Many users find the gift wrapping options to be simple and effective, with quick response times from the support team. Additionally, some users mention that the app fits well with their site design and does not require any coding knowledge. However, on the negative side, there are complaints about the app being buggy, inconsistent customer service, and issues with functionality. Some users have experienced problems with the app not working properly, leading to frustration and lack of response from the support team. Overall, while the app has potential and positive aspects, there are areas that need improvement to provide a more reliable and seamless experience for users.

Highlights

Mixed feedback with positive and negative aspects
App features and ease of installation
Customer service and support
Buggy and inconsistent performance
Issues with functionality and lack of response from support team

Rating Breakdown

  • 5
    56% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    6% (1 ratings)
  • 2
    12% (2 ratings)
  • 1
    25% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Nov. 3, 2022

Let down badly. App dropped from my account around July when shopify changed to 2.0. Never informed by the team but they continued to charge for months until I noticed I was paying for no service. They offered no charge for the next 3 months but I was so annoyed refused and asked for a refund. Never heard from them again. Crazy really it's a good app but the trust is gone.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

1 / 5 Share

Jan. 6, 2023

It works most of the time where it captures the gift message and gift wrapping, but it's very buggy, often it cuts off a message midway, the dashboard doesn't show any real data (just says no orders yet). Definitely not worth what they charge.

Using app

Over 1 year

Total reviews

4

Average rating

3.0

5 / 5 Share

May 25, 2022

A very nice app! Has all the features you need. And best of all - they have that best customer service.

Using app

About 1 year

Total reviews

1

Average rating

5.0

3 / 5 Share

Jan. 24, 2022

3 stars because the app is great (if it works) but it looks like they are lying for everyone. Some people may forget to uninstall before the trial finishes and then they can earn money. They said the same thing for me, an update is coming... and I said "ok mate, you have 5 days to make it work, if not I am uninstalling". So, be careful... if you install it, make sure it works, if not, do not let the trail period finishes!

Using app

2 months

Total reviews

8

Average rating

4.8

2 / 5 Share

Dec. 1, 2021

App is not working. It feels like an experiment (Beta) for months and months. Customer service is inconsistent and slow. Feels like this ship is going nowhere. Im out. Wishing you guys all the best in the future.

Using app

4 months

Total reviews

15

Average rating

3.7

All reviews

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