Give & Grow Donations
Support Nonprofits with Brand, Product, and Customer Donations
Rating
3.8
feedback
73
chart
#2,519
All reviews
Rating Breakdown
Review RSS Feed
July 30, 2020
I am grateful for this app -- I was able to set it up quickly and it's true -- it makes giving a seamless process. As a start up company, partnering with Pledgeling has been key -- the giving component is part of our brand ethos. I love the app, but I'm even more grateful to have gotten to know the stellar team behind the app. They care. They want companies to get the most of out of the app. The app offers the transparency of giving which is a must in this day and age. Highly recommend it.
July 28, 2020
I have installed this app with multiple clients and I think its great for automating the donation process. The backend isn't 100% intuitive but the team was incredibly helpful with answering questions and adjusting donations parameters as needed. I feel like we can trust their suggest organizations and I believe that that is half the battle when deciding who to support. I have full intention to keep using this app on stores moving forward. Definitely give this a look if you're looking to add a donation feature to your store!
July 22, 2020
Whatever you do, DO NOT INSTALL THIS APP. When I tried to get proof of payments they couldn't produce proof for most of the payments they had processed! Only when I put pressure, they suddenly made one of the payments for me. I had to escalate to Shopify to get further information about the payments. The company charges you a transaction fee, over and above credit card fees, and then another $5 fee for every payment they make. US companies are paid with checks. I see there are many 5* reviews, I have to wonder if these stores have ever followed up requesting proof of payment.
As the merchant knows, we DID provide him with receipts and cancelled checks showing that we delivered the funds to his two charitable organizations. We provided the first check image on July 8, which was within 36 hours of his contacting our support desk, and we sent the receipt for the donation to a Canadian charity he was supporting immediately after we made it on July 10. Both of those were well before he contacted Shopify on July 20. Subsequently we provided the check image for the July 2020 check the day after it cleared our bank. We also sent him information tracking his transactions though to every charitable payout – this information is always available to the charity via our “Impact Hub” portal. Pledgeling Foundation processes over $1m in charitable donations per month and, as required by the IRS, is audited annually, by a large US CPA firm. Their tests include verifying that net donations are distributed to the charities designated by the donors. We pay US nonprofits directly and follow up if there are ANY issues with the payout. We’re sorry this merchant was not happy with the product, since we do try to make giving easy for anyone on the Shopify platform.
July 3, 2020
Just love this app! Giving has never been easier, and we love the fact as a start up businsss, we can give back immediately. I love the way the customers can have a choice and that it allows a transparent giving experience for all involved. Thanks a bunch pledging ... you’re a Honeybunch for helping us give back easily!
June 16, 2020
relatively easy to install and the team was able to place this on my page relatively quickly. Wish there were more options to adjust the look of the banner ie, make the sizing smaller or center it on the page
May 11, 2020
Super helpful support team! Great 501C options to choose from, too! A+ keep up the good work, Pledgeling!
May 3, 2020
Very easy to use with a professional look. I havent had any problems installing it and im not an expert... i would just clarify and advise more optional banner positions in the page store/checkout. Also, maybe a downloadable banner without the pledging amount (for first store users that dont like that $0).. we all want to add a free banner to advertise this on our store main page ;) Thank you and great job! HINT; install it on your store page to avoid getting banned by the shopify-covid-products-police ;)
Jan. 4, 2022
2 messages to support have gone answered.The first regarding a multi currency site where I was probing to ensure that I don’t get things wrong,the 2nd regarding the World Food Program.The only app I have ever encountered in Shopify’s ecosystem that will ignore messages !
April 20, 2020
Great app, works exactly as expected. Also had a positive experience with support which was helpful! Highly recommended in this difficult period!
Feb. 28, 2020
Bad customer service. I had an issue with the app. It took them 3 days to respond (didn’t help at all) I responded right away and then waited 2 more days with no response at all.i guess I’m deleting. Most apps I use Atleast respond if not fix the issue within a few hours.
Hi, we do see one query via an email to our support group on Sunday Feb 23, another thru Shopify on Monday Feb 24, and again via Shopify on Tuesday, Feb 25. Earlier you had contacted Shopify support, but they are not able to help with third-party apps like Give & Grow. Our Give and Grow specialist did reply on Wednesday Feb 26 and you replied with screenshots. He followed up on the 28th asking if you wanted to provide access to your custom theme so he could troubleshoot (custom themes are frequently the source of problems). You replied "Lol no way I deleted the app." Our point is that we DID respond, if not promptly. Sorry for the bad experience! We have since tripled the size of our support team and trained up additional people to help with Give & Grow.
Nov. 9, 2019
It is useful and nice to have this app for free. Thanks to Paul F. for being responsive on all my inquiries.
Oct. 23, 2019
The reports are easy to use and we are happy with the giving calculator on our homepage. We are a busy bunch and this program had all the answers.
Sept. 5, 2019
Be cautious! They billed me twice just days after installing, and charged me almost 22% of my total online sales for that time period, when I have the app set for a 5% donation. They were communicative and have refunded me my money.
Aug. 26, 2019
Super simple to set up and configure by adding the code. Iron Doggy™ (irondoggy.com) can now donate to Dog/Animal Rescue or we can configure it to let the customer choose which charity they prefer to donate to. Awesome app!
Aug. 9, 2019
It was super easy to set up and the Options are great. 5 Star app for sure!
Aug. 7, 2019
This app was good for donating but once it took out extra funds I immediately deleted it. Thankfully customer service is good and they offered me a full refund. Thanks
July 14, 2019
Great! I have this displayed on my front page to show people our commitment to the environment. I love the widget that shows people their impact (ours is set to display "trees planted")
May 27, 2019
Great app! I really love that this app makes it so easy to give to charities. This was exactly what I was looking for something simple to use. The only thing I would say is i'd love them to make it possible to give to UK charities available too.
May 25, 2019
I love having the ability to automatically give back from the sales on my site. They partner with so many charitable organizations and causes, you're sure to find one that goes with your mission.