Fittingbox Virtual Try‑On
Fittingbox Eyewear Virtual Try-On - Turnkey Solution
Rating
4.6
feedback
10
chart
#4,208
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
20%
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Less than a year
70%
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More than a year
0%
Reviews Summary
The reviews for the FittingBox Shopify App are mostly positive, with users praising the easy setup process and the virtual try-on feature that helps customers visualize how products look on them. Customers appreciate the interactive and engaging shopping experience provided by the app, leading to increased confidence and reduced returns. Support from the FittingBox team is highlighted as responsive and helpful. However, some users have mentioned issues with customer service response times and the need for improvements in certain areas like adding shield-type sunglasses manually and a live counter for tracking customer engagement.
Highlights
Review RSS Feed
All reviews
Nov. 7, 2025
I've been writing emails for a week now. I encountered issues during use, but no one has contacted me.
Aug. 19, 2025
I need someone to reply to my email
Thank you for taking the time to share your feedback and for giving us a 4/5 rating. We’re sorry to hear that you experienced a delay in receiving a reply to your email. Our team is committed to providing timely support, and we have already responded to your message and resolved your issue. Since our team members are based in different time zones (either in Europe or the USA), you may occasionally experience a slight delay in our responses.
June 10, 2025
Super easy to set up and a great tool for showcasing how our sunglasses look on different face shapes. The virtual try-on feature has helped increase customer confidence and reduce returns. Support has also been responsive and helpful. Highly recommend if you sell eyewear!
Thanks so much for the great review! We're glad the virtual try-on is boosting customer confidence and helping reduce returns — that’s exactly what we aim for. Delighted to hear our support team has been helpful too. Really appreciate the recommendation!
Dec. 9, 2024
Yulia has been very helpful in helping FETCH introduce Fitting Box to our customers. And our customers feel that it is both fun and useful to try before you buy! Ann Sacks FETCH Eyewear
Thanks Ann for leaving a review! We agree that Yulia is indeed awesome 💖 We are happy to hear that your customers enjoy the experience.
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