Fittingbox Virtual Try‑On for Shopify

Fittingbox Virtual Try‑On

Fittingbox Eyewear Virtual Try-On - Turnkey Solution

Rating

4.6

feedback

10

Reviews

chart

#4,299

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    70%
  • More than a year
    0%

Reviews Summary

The reviews for the Fittingbox Shopify App are overwhelmingly positive, with users praising its ease of setup and the virtual try-on feature that helps customers visualize how products look on different face shapes. Customers appreciate the increase in confidence and decrease in returns due to this feature. The support team is highlighted as responsive and helpful, making the overall experience positive. However, there are some areas for improvement mentioned, such as the need for better support for shield-type sunglasses and the suggestion for a live counter for tracking customer engagement.

Highlights

Ease of setup and virtual try-on feature
Responsive and helpful support team
Areas for improvement like support for shield-type sunglasses
Suggestion for a live counter for tracking customer engagement

Rating Breakdown

  • 5
    70% (7 ratings)
  • 4
    30% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 90% (9)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Nov. 7, 2025

I've been writing emails for a week now. I encountered issues during use, but no one has contacted me.

Store

BleeqUp

Using app

--

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 19, 2025

I need someone to reply to my email

Store

Dollger

Using app

11 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to share your feedback and for giving us a 4/5 rating. We’re sorry to hear that you experienced a delay in receiving a reply to your email. Our team is committed to providing timely support, and we have already responded to your message and resolved your issue. Since our team members are based in different time zones (either in Europe or the USA), you may occasionally experience a slight delay in our responses.

5 / 5 Share

June 11, 2025

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2025

Super easy to set up and a great tool for showcasing how our sunglasses look on different face shapes. The virtual try-on feature has helped increase customer confidence and reduce returns. Support has also been responsive and helpful. Highly recommend if you sell eyewear!

Using app

2 months

Total reviews

10

Average rating

5.0

Developer Reply

Thanks so much for the great review! We're glad the virtual try-on is boosting customer confidence and helping reduce returns — that’s exactly what we aim for. Delighted to hear our support team has been helpful too. Really appreciate the recommendation!

5 / 5 Share

Dec. 9, 2024

Yulia has been very helpful in helping FETCH introduce Fitting Box to our customers. And our customers feel that it is both fun and useful to try before you buy! Ann Sacks FETCH Eyewear

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks Ann for leaving a review! We agree that Yulia is indeed awesome 💖 We are happy to hear that your customers enjoy the experience.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more