Global Blue Tax Free by DT for Shopify

Global Blue Tax Free by DT

Effortlessly handle VAT refund with Global Blue.

Rating

1.0

feedback

2

Reviews

chart

#13,896

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The app seems to have serious issues with functionality and customer service. Users have reported that the app is not working and that they have not received any replies from customer service. Additionally, there are complaints about being charged fees even after uninstalling the app, which is seen as highly unprofessional and unethical.

Highlights

Functionality issues
Poor customer service
Unethical billing practices

Rating Breakdown

  • 5
    0% (0 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    100% (2 ratings)

Reviews with Text

  • 100% (2)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 10, 2025

not working, and customer service never replyed to me

Using app

--

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 7, 2025

Keine Antwort von Global Blue, also kann ich die App nicht nutzen. Gebühren werden nach der Deinstallation weiter abgebucht. Finger weg weil höchst unseriös

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi, We understand your frustration and we’re sorry you faced this issue. Just to clarify: our team at Digital Takeout provides support for this app – not Global Blue. About billing: Shopify controls all app payments. If the app is uninstalled, no new charges are made, but invoices already generated may still be collected by Shopify. If you send us an email at [email protected], we’ll check your account right away and make sure everything is sorted out. Thanks for your feedback – it helps us improve.

All reviews

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