Global Blue Tax Free by DT
The app seems to have serious issues with functionality and customer service. Users have reported that the app is not working and that they have not received any replies from customer service. Additionally, there are complaints about being charged fees even after uninstalling the app, which is seen as highly unprofessional and unethical.
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not working, and customer service never replyed to me
Keine Antwort von Global Blue, also kann ich die App nicht nutzen. Gebühren werden nach der Deinstallation weiter abgebucht. Finger weg weil höchst unseriös
Hi, We understand your frustration and we’re sorry you faced this issue. Just to clarify: our team at Digital Takeout provides support for this app – not Global Blue. About billing: Shopify controls all app payments. If the app is uninstalled, no new charges are made, but invoices already generated may still be collected by Shopify. If you send us an email at [email protected], we’ll check your account right away and make sure everything is sorted out. Thanks for your feedback – it helps us improve.
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