Msgly ‑ Global SMS Notifier for Shopify

Msgly ‑ Global SMS Notifier

Automated SMS Notification on Shopify order related events.

Rating

2.2

feedback

9

Reviews

chart

#14,113

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    44%
  • Less than a year
    44%
  • More than a year
    11%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Some users have experienced issues with the app not working or not receiving support from the development team. On the other hand, there are positive comments about the app being useful for updating customers on their orders, offering COD verification SMS feature, and having prompt support. Users also appreciate the flexibility of paying as they use the app.

Highlights

App functionality and reliability
Customer support
Payment flexibility
User interface improvement
COD orders support

Rating Breakdown

  • 5
    56% (5 ratings)
  • 4
    11% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 3, 2023

how can send sms from brand name

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Not all countries has provision to send SMS using own brand name. We will have to check for the country you want to send SMS. Write us on [email protected] if there is anything, we will be happy to help you. :) Thanks.

1 / 5 Share

Jan. 9, 2023

After setting, there is no way to receive the verification code, and the development team has not responded for a long time.

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, As we can see, there is no request or email received from your end, We tried to follow up you multiple time on the same. Write us on [email protected] if there is anything, we will be happy to help you. :) Thanks.

5 / 5 Share

Aug. 26, 2022

App wasn't working for a week. now it seems its back to work. Thanks..................................

Store

Nooras

Using app

Over 1 year

Total reviews

6

Average rating

3.8

5 / 5 Share

Nov. 5, 2021

The app is great for my shop there can be some changes made to better the app. Im currently adding some feed back with the developer in hope they can add some other abilities Thanks Shon

Using app

4 months

Total reviews

6

Average rating

4.3

1 / 5 Share

April 9, 2021

Your app is not working anymore. I tried to contact you but your contact info is not available anywhere.

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Sorry for the inconvenience caused. As we can see, your store is not live any more. How exactly you tried to use our app ? As we didn't find any ticket or support email from you and we also tried to contact you but no reply from your end. It would be great if you can write us to our support email : [email protected] So that we can look in to it for you. Thank you.

All reviews

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