All reviews

Rating Breakdown

  • 5
    89% (415 ratings)
  • 4
    7% (33 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (10 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 23, 2023

Great app and great support too! A lot of useful functionality in it great value for money Support team answers within few hours

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 15, 2023

Support centrei is really helpful and friendly when I stuck with some cording issue. Thank you Sarah!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2023

We are using the app for related products and last viewed products. We had some problems with our code so I asked the support team to check. They instantly checked and replied super fast. Furthermore they were very friendly and it was a very good experience. I can definitely recommend this app!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2023

Hi, this app is great, and the customer support is very quick and helpful, I really like this app and recommend to try.

Store

Sovol3d

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2023

Pros: - Great support team. They helped us so so much. The team helped us align the look and feel of the widgets with the rest of the website. - Price: compared to enterprise level upsell Shopify apps, this is affordable. - Multiple use cases: frequently bought together, recently viewed, product recommendation, etc. We can do many things with this app. Cons: - You cannot easily test Frequently Bought Together widget and Related Product widget as the app show those widgets to every theme once the widgets are activated on the app. You will need to contact the support to add a custom CSS to the theme to hide it until you are ready to publish the widgets. Overall, we are very happy with this app.

Store

en gold

Using app

26 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 18, 2023

The app works great and the team helped us style it to fit seamlessly with out theme. Would 100% recommend!

Using app

3 months

Total reviews

3

Average rating

5.0

4 / 5 Share

May 10, 2023

The Globo staff is always available to resolve any technical issues. Thank you for responding so quickly.

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 8, 2023

I feel that even someone like me who is not computer savvy can use this app without any problems. They were so prompt to reply to matters that I did not understand or needed to be modified, and they fixed my request quickly.

Using app

About 16 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 4, 2023

The app was working well until I changed my shopify template. But the GLO support team promptly fixed my issue. Their response time to my question was less than an hour and the repair job to my ecommerce site was fixed in less than a day. I highly recommend this app and the team behind it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2023

Customer Service is top-notch! The app as well does work very well. I had to contact them to have help with it showing on-site but they did that very quickly. I did not need it any longer so I deleted it. I do wish however that Shopify would also delete the billing to it once uninstalled they used to and now Shopify allows apps to continue to bill you even after you delete it. That is on Shopify and not the Apps themselves. App developers are taking the heat for something Shopify is implementing and that is unfair to the app developers/services. I would recommend this app to others that would find it helpful, and again their customer service is TOP-NOTCH...

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

April 22, 2023

Excellent customer service. Always quick to respond and implement a fix for any request.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

This GLO app is a must have for AOV. Not only is it easy to setup and use, Sarah is amazing when it comes to customer service. I made a small suggestion and next thing you know it was implemented! Keep up the great work!

Using app

2 months

Total reviews

10

Average rating

4.3

5 / 5 Share

April 13, 2023

Brilliant app, plus received great support from Sarah Nguyen. Really helpful app for Upsell widgets etc!

Store

Memfiz

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

Great application to improve up- and cross-selling. Also, the customer service is very helpfull and quick in adjusting and helping.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2023

AMAZING customer service! Sarah was very kind and helped us with every single detail. The app has excellent features for product recommendations and upsell offers.

Using app

About 2 years

Total reviews

9

Average rating

4.9

5 / 5 Share

March 28, 2023

I highly recommend Globo App's GLO Related Products and Upsell. This app not only performs phenomenally, but also provides top-notch customer service that truly supports their customers to advance. You won't be disappointed with this app and its exceptional team.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

4 / 5 Share

March 15, 2023

Great App, great Support! The Related Products App is easy to implement and has a great impact on our Sales. Only reason i am giving 4 stars not 5 is, that i would love for the Frequently Bought Tool to have the option to choose the quantity of a product, which is currently not possible, and so we cant use it on all of our products since we have a lot of products where customers buy more than 1 ... other than that i am very happy with the app and support.

Using app

About 1 month

Total reviews

8

Average rating

4.9

5 / 5 Share

March 6, 2023

It took me few trials before finding this app meeting all my expectations, and I must say it works perfectly! I needed help in order to go through it, Sarah from support was amazing, her explanations very clear. Reasonable price, perfect. Highly recommended.

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

Good app, decent amount of customisable settings, and fast support service. Looks good and works fast, doesn't really interfere with anything else on the webshop so it works well with heavily customized shops.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

I have chosen many apps from this software house and I am very happy with the functions they have. Simple to set up with many options to set up for upsell variants and related products. As happens in all new installations, assistance is required and the support team resolves all needs in a very short time. Thank you Sarah for the work she is doing with the Care Support team. All apps from this software house are recommended. 5 stars!!

Using app

10 days

Total reviews

13

Average rating

4.9