Rating

5.0

feedback

9

Reviews

chart

#6,083

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    11%
  • Less than a month
    56%
  • Less than a year
    22%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its effectiveness in recovering abandoned carts and its excellent customer service. Many users highlighted the ease of use and the option to send multiple WhatsApp messages to customers. The app's ability to avoid sending messages to customers who eventually make a purchase was also appreciated. Users mentioned that the support team, particularly Juan Sotres, was responsive and helpful in resolving any issues. Overall, the app was described as a valuable investment for e-commerce stores, with personalized message customization and the option to send messages on behalf of the brand.

Highlights

Effective in recovering abandoned carts
Excellent customer service
Ease of use and multiple messaging options
Responsive support team, particularly Juan Sotres
Valuable investment for e-commerce stores

Rating Breakdown

  • 5
    100% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (9)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 16, 2025

Excelente atencion

Using app

2 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 9, 2024

Gracias a esta app hemos recuperado clientes que abandonaron su carrito muchas veces por distracción y que realmente quieren los productos. Esta app ha ayudado mucho a nuestra tienda en línea a crecer, la recomendamos ampliamente. Todas las apps creadas por el desarrollador Triciclo son calidad asegurada.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2024

Muy sencillo y efectivo, buena atencion al cliente.

Store

Kiss

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2024

Excelente app para recuperar carritos abandonados. Me parece genial la opción de enviar varios mensajes de WhatsApp. También es ideal que no se envíen mensajes si el cliente abandona un carrito pero luego realiza la compra, así se evita molestar al cliente. Gracias también al equipo de soporte por habernos ayudado con algunos detalles. Saludos!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 7, 2024

Ameeee, el servicio al cliente rapidísimo y buenísimo, ya tengo otras apps con ellos y 10 de 10.

Using app

31 minutes

Total reviews

2

Average rating

5.0

All reviews

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