GO WhatsApp Order Tracking for Shopify

GO WhatsApp Order Tracking

Cut costs and replace SMS with automated tracking alerts

Rating

4.8

feedback

6

Reviews

chart

#2,404

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    17%
  • Less than a month
    17%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include the ability to send notifications with the user's logo and number, which has been helpful for keeping customers informed about their orders. However, there are also negative comments about the inability to edit notification text and add a company logo, causing confusion for customers. Some users suggest that having the option to customize templates for personalized messages, including surveys for customer satisfaction, would greatly enhance the app's functionality.

Highlights

Ability to send notifications with user's logo and number
Inability to edit notification text and add company logo
Desire for customizable templates and personalized messages

Rating Breakdown

  • 5
    67% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    17% (1 ratings)
  • 2
    17% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 67% (4)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 20, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2026

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Vi en la reseñas que las notificaciones ya se pueden enviar con mi logo y mi número, como puedo vincularlo, me pueden ayudar ?

Using app

About 21 hours

Total reviews

3

Average rating

5.0

2 / 5 Share

Jan. 7, 2023

Envia bien los mensajes WA, pero los envía a Nombre de Triciclo y no puedes agregar ni tu logotipo de empresa, eso causa duda sobre sus compras al cliente.

Using app

5 months

Total reviews

2

Average rating

3.5

Developer Reply

Hola! Ya tenemos la opción de que puedas ingresar tu propio número de whatsapp y cuenta de tu empresa. Con gusto podemos ayudarte a vincularlo =)

3 / 5 Share

Dec. 22, 2022

Nice idea, but i couldn't find a way to edit the notification text. I think it's a must-have basic feature

Using app

2 minutes

Total reviews

7

Average rating

3.6

Developer Reply

Hello! Sorry to hear that, we do have a way to edit the notification text, but as it must be approved by Whatsapp (Meta) we have to change it manually. If you could send the new text to us at: [email protected] we can happily help you change the notification. Thanks for the feedback and we hope we can help you have a better experience with GO Tracking.

All reviews

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