GO Tracking: Whatsapp updates for Shopify

GO Tracking: Whatsapp updates

Shipping status notifications via Whatsapp

Rating

3.0

feedback

8

Reviews

chart

#9,225

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    38%
  • Less than a day
    0%
  • Less than a month
    12%
  • Less than a year
    38%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App highlight both positive and negative aspects. Users appreciate the ability to send notifications with their logo and number, which adds a personalized touch to the messages. However, some users have faced issues with the functionality, such as messages not being sent or difficulties in customizing the notification text. Language translation options and the ability to edit templates for more personalized messages are also mentioned as desired features. Overall, the app seems to be useful for keeping customers informed about their orders but could benefit from improvements in customization and functionality.

Highlights

Personalized notifications with logo and number
Functionality issues like messages not being sent
Desire for language translation options
Need for editing notification text
Importance of customization and template editing

Rating Breakdown

  • 5
    38% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    25% (2 ratings)
  • 2
    12% (1 ratings)
  • 1
    25% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 1, 2024

Vi en la reseñas que las notificaciones ya se pueden enviar con mi logo y mi número, como puedo vincularlo, me pueden ayudar ?

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 22, 2024

No funciona, ingrese mis datos de whatsapp y me hice un par de compras de prueba y no envía ningun tipo de mensaje

Using app

1 day

Total reviews

1

Average rating

1.0

3 / 5 Share

Sept. 18, 2023

Simples e prático, a unica coisa é a tradução das mensagens, como padrão deveria ser listado as principais linguas disponiveis. Preciso em Português, mas não tem disponivel

Using app

22 minutes

Total reviews

3

Average rating

4.3

2 / 5 Share

Jan. 7, 2023

Envia bien los mensajes WA, pero los envía a Nombre de Triciclo y no puedes agregar ni tu logotipo de empresa, eso causa duda sobre sus compras al cliente.

Using app

5 months

Total reviews

2

Average rating

3.5

Developer Reply

Hola! Ya tenemos la opción de que puedas ingresar tu propio número de whatsapp y cuenta de tu empresa. Con gusto podemos ayudarte a vincularlo =)

3 / 5 Share

Dec. 22, 2022

Nice idea, but i couldn't find a way to edit the notification text. I think it's a must-have basic feature

Using app

2 minutes

Total reviews

7

Average rating

3.6

Developer Reply

Hello! Sorry to hear that, we do have a way to edit the notification text, but as it must be approved by Whatsapp (Meta) we have to change it manually. If you could send the new text to us at: [email protected] we can happily help you change the notification. Thanks for the feedback and we hope we can help you have a better experience with GO Tracking.

All reviews

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