GO Tracking: Whatsapp updates
Shipping status notifications via Whatsapp
Rating
3.0
feedback
8
chart
#9,623
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
38%
-
Less than a day
0%
-
Less than a month
12%
-
Less than a year
38%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include the usefulness of the app in keeping customers informed about their orders and increasing customer satisfaction. Users appreciate receiving WhatsApp notifications from the moment they place an order until they receive it, which builds trust and helps with customer retention. However, there are also negative points highlighted in the reviews. Some users have mentioned issues with customization, such as not being able to edit notification text or add their company logo, which can lead to confusion for customers. Additionally, there are complaints about language translation options and difficulties in setting up certain features like adding support numbers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 1, 2024
Vi en la reseñas que las notificaciones ya se pueden enviar con mi logo y mi número, como puedo vincularlo, me pueden ayudar ?
Feb. 22, 2024
No funciona, ingrese mis datos de whatsapp y me hice un par de compras de prueba y no envía ningun tipo de mensaje
Sept. 18, 2023
Simples e prático, a unica coisa é a tradução das mensagens, como padrão deveria ser listado as principais linguas disponiveis. Preciso em Português, mas não tem disponivel
Jan. 7, 2023
Envia bien los mensajes WA, pero los envía a Nombre de Triciclo y no puedes agregar ni tu logotipo de empresa, eso causa duda sobre sus compras al cliente.
Hola! Ya tenemos la opción de que puedas ingresar tu propio número de whatsapp y cuenta de tu empresa. Con gusto podemos ayudarte a vincularlo =)
Dec. 22, 2022
Nice idea, but i couldn't find a way to edit the notification text. I think it's a must-have basic feature
Hello! Sorry to hear that, we do have a way to edit the notification text, but as it must be approved by Whatsapp (Meta) we have to change it manually. If you could send the new text to us at: [email protected] we can happily help you change the notification. Thanks for the feedback and we hope we can help you have a better experience with GO Tracking.
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