GO WhatsApp Order Tracking for Shopify

GO WhatsApp Order Tracking

Cut costs and replace SMS with automated tracking alerts
Rating
4.6
Feedback
7
Reviews
Chart
#4,847
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are generally positive about the app’s core purpose: sending WhatsApp notifications that keep customers informed about their orders and shipping status. Several merchants say it helps reduce uncertainty, improves trust, and increases customer satisfaction by providing confirmations from purchase through delivery. Users also appreciate that it is useful and practical for keeping clients updated, and some recommend it for businesses that want to improve communication and loyalty. At the same time, there are recurring concerns about customization and branding. Multiple reviewers mention that they cannot easily edit the notification text or templates, and one user says the messages are sent under a generic name rather than the store’s own brand, which can create doubt for customers. Another review asks for help linking the app with their logo and phone number, suggesting setup or support may be unclear. Overall, the app is valued for order tracking and customer communication, but merchants want more control over message content, branding, and support options.

Time spent using app
How long merchants keep the app installed.
Less than an hour 14%
Less than a day 14%
Less than a month 29%
Less than a year 43%
More than a year 0%
All reviews
5 / 5 Share
March 20, 2026

Store Using app Total reviews Average rating
Vital Suplementos Mex. 4 months 1 5.0
5 / 5 Share
March 10, 2026

Store Using app Total reviews Average rating
5 / 5 Share
May 1, 2024

Vi en la reseñas que las notificaciones ya se pueden enviar con mi logo y mi número, como puedo vincularlo, me pueden ayudar ?

Store Using app Total reviews Average rating
Bon Gout Floristeria About 21 hours 3 5.0
2 / 5 Share
Jan. 7, 2023

Envia bien los mensajes WA, pero los envía a Nombre de Triciclo y no puedes agregar ni tu logotipo de empresa, eso causa duda sobre sus compras al cliente.

Store Using app Total reviews Average rating
Porto Blanco 5 months 2 3.5
Developer Reply

Hola! Ya tenemos la opción de que puedas ingresar tu propio número de whatsapp y cuenta de tu empresa. Con gusto podemos ayudarte a vincularlo =)

3 / 5 Share
Dec. 22, 2022

Nice idea, but i couldn't find a way to edit the notification text. I think it's a must-have basic feature

Store Using app Total reviews Average rating
AutoManiac.it 2 minutes 7 3.6
Developer Reply

Hello! Sorry to hear that, we do have a way to edit the notification text, but as it must be approved by Whatsapp (Meta) we have to change it manually. If you could send the new text to us at: [email protected] we can happily help you change the notification. Thanks for the feedback and we hope we can help you have a better experience with GO Tracking.

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