GO WhatsApp Order Tracking
The reviews are generally positive about the app’s core purpose: sending WhatsApp notifications that keep customers informed about their orders and shipping status. Several merchants say it helps reduce uncertainty, improves trust, and increases customer satisfaction by providing confirmations from purchase through delivery. Users also appreciate that it is useful and practical for keeping clients updated, and some recommend it for businesses that want to improve communication and loyalty. At the same time, there are recurring concerns about customization and branding. Multiple reviewers mention that they cannot easily edit the notification text or templates, and one user says the messages are sent under a generic name rather than the store’s own brand, which can create doubt for customers. Another review asks for help linking the app with their logo and phone number, suggesting setup or support may be unclear. Overall, the app is valued for order tracking and customer communication, but merchants want more control over message content, branding, and support options.
Vi en la reseñas que las notificaciones ya se pueden enviar con mi logo y mi número, como puedo vincularlo, me pueden ayudar ?
Envia bien los mensajes WA, pero los envía a Nombre de Triciclo y no puedes agregar ni tu logotipo de empresa, eso causa duda sobre sus compras al cliente.
Hola! Ya tenemos la opción de que puedas ingresar tu propio número de whatsapp y cuenta de tu empresa. Con gusto podemos ayudarte a vincularlo =)
Nice idea, but i couldn't find a way to edit the notification text. I think it's a must-have basic feature
Hello! Sorry to hear that, we do have a way to edit the notification text, but as it must be approved by Whatsapp (Meta) we have to change it manually. If you could send the new text to us at: [email protected] we can happily help you change the notification. Thanks for the feedback and we hope we can help you have a better experience with GO Tracking.
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