Rating

4.3

feedback

59

Reviews

chart

#1,580

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    39%
  • Less than a year
    44%
  • More than a year
    10%

Reviews Summary

GOGETTERS is a highly recommended app for e-commerce merchants looking for a reliable and professional partner in dropshipping. The app is praised for its outstanding support team, intuitive interface, efficient import process, and useful features like smart automations and customer loyalty programs. Customers appreciate the quick responses from the support team and the dedication to solving any issues promptly. However, there are some negative reviews mentioning issues with inventory synchronization, pricing discrepancies, and lack of response from customer service in certain cases. Overall, GOGETTERS stands out for its excellent customer service and user-friendly platform, making it a top choice for dropshipping businesses.

Highlights

Outstanding customer support and dedication
Efficient import process and intuitive interface
Useful features like smart automations and customer loyalty programs
Issues with inventory synchronization and pricing discrepancies
Lack of response from customer service in some cases

Rating Breakdown

  • 5
    81% (48 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    15% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 16, 2025

I want to sincerely thank the team at GOGETTERS for their outstanding support and dedication. From the very beginning, communication has been smooth, clear, and incredibly helpful. The import process through their platform works perfectly – easy to use and very efficient. Everything has run smoothly thanks to GOGETTERS' system and their quick response to any questions. It’s clear that customer service is a top priority for them, which makes the whole collaboration feel secure and seamless. I’m truly looking forward to continuing our work together. Highly recommended for anyone looking for a reliable and professional e-commerce partner! Thank you for the fantastic service and great work! – Mehrdad

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

GOGetters EU is a fantastic app that has made my business so much easier. The app is intuitive, reliable, and packed with useful features. What truly sets it apart, though, is the incredible support team. They go above and beyond to help, even outside regular working hours. It's rare to find such dedication and responsiveness these days! Highly recommended for anyone looking for a top-tier solution with exceptional customer service.

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 7, 2025

Great support and very well build app. Way better then the other suppliers offering VidaXL. GoGetters clears the competitors by miles!

Using app

5 days

Total reviews

7

Average rating

4.4

1 / 5 Share

Feb. 3, 2025

Katastrophe!!!!!!!!

Using app

11 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 3, 2025

I had high expectations for Gogetters, but unfortunately, the experience was disappointing. I upgraded to the Pro plan, expecting better synchronization with BigBuy, but the inventory updates were inaccurate and didn’t match BigBuy’s stock levels. One major issue is that you don’t get access to the DP, only the RRP , which can lead to significant price gaps. This makes it difficult to maintain competitive pricing. After just 3 hours of using the Pro plan, I realized it wasn’t what I needed and reached out to customer service to inquire about a refund. Unfortunately, I never received a response, which was frustrating. In the end, I decided to work directly with BigBuy, where everything is much more transparent and efficient. I’d advise others to be cautious before purchasing a paid plan the value it provides may not meet expectations.

Store

Fasello

Using app

24 days

Total reviews

1

Average rating

1.0

All reviews

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