Gojiberry Survey & Feedback
Shopify Survey Tool for Free | Gojiberry
Rating
4.9
feedback
19
chart
#1,418
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
5%
-
Less than a month
32%
-
Less than a year
58%
-
More than a year
0%
Reviews Summary
The Gojiberry app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Users praise the app for its ease of use, clean interface, and quick setup process. Many appreciate the 5-second survey feature that helps them better understand their customers' preferences. The customer support team is highlighted as top-notch, with users mentioning personalized support and even video calls for feedback discussions. Additionally, the app's ability to collect email lists, gather feedback, and offer coupon codes seamlessly is highly valued by users. However, there are a few mentions of limitations, such as the inability to add the app to blogs or websites and the desire for more extensive functionality beyond post-purchase surveys. Overall, Gojiberry is recommended for its user-friendly design, excellent customer service, and valuable insights it provides to ecommerce businesses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 10, 2024
I am a big fan of Gojiberry. I think it might be one of the most easy to use and clean post-purchase survey tools on shopify. The team who runs this are top notch, and really took the time to make sure that we felt supported. And i think the 5 second survey is a very unique and useful tool that has helped us better understand our customers wants. Amazing job!
Sept. 30, 2024
Very easy to set up, great value! They've done a good job as a new app.
Thank you so much for the kind words! Our team really appreciates it! :)
July 11, 2024
So incredibly easy to use! No coding required. I finished setting it up in less than 5 minutes. This really is as easy to use as they say it is. Just works!! Thanks guys.
Thank you so much for the fantastic review! We're thrilled to hear that you found Gojiberry so easy to set up and use. Our goal is to make setting up surveys as seamless as possible, so it's great to know you were able to get everything up and running in under 5 minutes—no coding required! 😊 If you ever have any questions or need further assistance, we're here to help. Thanks again for your support!
June 3, 2024
Great app & experience with this company has been really unique. Submitted feedback, and they jumped on a video call with me, with their team, to discuss. Had opportunity to discuss future product development with them too. For the app, easy to use & works well. Glad I stumbled across this in the shopify app store.
Thank you, Scribble Snacks, for your wonderful review! We're delighted to hear that your experience with Gojiberry has been unique and positive. It was great to connect with you on the video call and discuss your feedback and future product development ideas. We're thrilled that you find the app easy to use and effective. We're glad you discovered Gojiberry in the Shopify App Store and look forward to continuing to support your success. If you have any more insights or need assistance, feel free to reach out. Happy surveying!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more