Rating

4.9

feedback

19

Reviews

chart

#1,453

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    32%
  • Less than a year
    58%
  • More than a year
    0%

Reviews Summary

The reviews for the Gojiberry Shopify App are overwhelmingly positive, with users praising its ease of use, value, and excellent customer support. Many users highlighted the quick setup process, intuitive UI, and the unique 5-second survey feature that provides valuable insights into customer preferences. The app's ability to gather feedback post-purchase without disrupting the user experience was also appreciated. Customers mentioned that the team behind the app is responsive, open to feedback, and actively working on improving the app with frequent updates. However, one user mentioned a limitation in not being able to add surveys to blogs or websites, which could expand the app's functionality.

Highlights

Ease of use, quick setup, intuitive UI
Value for money, great customer support
Unique 5-second survey feature, post-purchase feedback gathering
Responsive and proactive app development team
Limitation in adding surveys to blogs or websites

Rating Breakdown

  • 5
    95% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 12, 2024

アンケート作成から分析まで分かりやすい。また、サポートもしっかししておりわからないことがあっても対応して頂くことができ非常に助かりました。

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

I am a big fan of Gojiberry. I think it might be one of the most easy to use and clean post-purchase survey tools on shopify. The team who runs this are top notch, and really took the time to make sure that we felt supported. And i think the 5 second survey is a very unique and useful tool that has helped us better understand our customers wants. Amazing job!

Using app

3 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Very easy to set up, great value! They've done a good job as a new app.

Using app

5 months

Total reviews

3

Average rating

4.0

Developer Reply

Thank you so much for the kind words! Our team really appreciates it! :)

5 / 5 Share

July 11, 2024

So incredibly easy to use! No coding required. I finished setting it up in less than 5 minutes. This really is as easy to use as they say it is. Just works!! Thanks guys.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the fantastic review! We're thrilled to hear that you found Gojiberry so easy to set up and use. Our goal is to make setting up surveys as seamless as possible, so it's great to know you were able to get everything up and running in under 5 minutes—no coding required! 😊 If you ever have any questions or need further assistance, we're here to help. Thanks again for your support!

5 / 5 Share

June 3, 2024

Great app & experience with this company has been really unique. Submitted feedback, and they jumped on a video call with me, with their team, to discuss. Had opportunity to discuss future product development with them too. For the app, easy to use & works well. Glad I stumbled across this in the shopify app store.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you, Scribble Snacks, for your wonderful review! We're delighted to hear that your experience with Gojiberry has been unique and positive. It was great to connect with you on the video call and discuss your feedback and future product development ideas. We're thrilled that you find the app easy to use and effective. We're glad you discovered Gojiberry in the Shopify App Store and look forward to continuing to support your success. If you have any more insights or need assistance, feel free to reach out. Happy surveying!

All reviews

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