Rating

5.0

feedback

30

Reviews

chart

#1,110

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    37%
  • Less than a year
    57%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the ease of use, quick setup process, and excellent customer service. Many users highlighted the app's ability to gather valuable customer feedback seamlessly, especially through post-purchase surveys. The app's intuitive interface and design were also commended, making it stress-free for customers to provide feedback. Additionally, the app's support team was lauded for their responsiveness, helpfulness, and willingness to assist with any queries or issues. Some users mentioned the high response rates they experienced with the surveys, indicating the effectiveness of the app in collecting insights.

Highlights

Ease of use and quick setup process
Excellent customer service
Seamless customer feedback collection
Intuitive interface and design
High response rates in surveys

Rating Breakdown

  • 5
    97% (29 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 9, 2025

シンプル、直感的で分かりやすいアプリです。日本語でのサポートも早く、満足しています。

Using app

--

Total reviews

5

Average rating

4.8

5 / 5 Share

May 8, 2025

無料で使える機能も素晴らしく。アンケート機能もしっかり動いています。質問があったので、担当者のアンダーセンさんが丁寧に答えてくれました。それだけではなく、2週間後にフォローアップのメールもしてくれました。とても素晴らしいソフトとサービスだと思います。お勧めできます。

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 24, 2025

Everything’s great so far!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2025

Incredible level of customer service to help me set up a slightly more tricky email survey. We managed to get it all set up exactly as I had hoped which was a perfect outcome!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2025

Great tool. We are using it as part of a Klaviyo Flow as well as implemented in the Checkout section. The setup process was easy and we could portray our corporate design too. It's nice to have a quiz option part of the app too, which is something we want to tackle next.

Using app

16 days

Total reviews

3

Average rating

3.7

All reviews

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