Gojiberry Survey & Feedback

The reviews are overwhelmingly positive. Users consistently praise the app for being simple, intuitive, and quick to set up, often noting that they can launch surveys or feedback forms in just a few minutes without coding. Many merchants say it helps them collect valuable customer insights that they could not get from analytics alone, especially around attribution, post-purchase feedback, product ideas, and customer sentiment. Several reviewers also highlight strong response rates, useful placement on the checkout or post-purchase page, and features like one-click survey submission, customization, and incentives that improve participation. Customer support is another major strength: reviewers repeatedly mention fast, friendly, and detailed help, including video walkthroughs, follow-ups, and responsiveness in multiple languages. The main negative aspect is not a criticism of the app itself so much as a limitation of the reviews: there are very few complaints, and most users say they have had no issues. A few comments imply that some advanced features are still being explored or that users have not yet used every function, but this is framed positively as room to grow rather than a problem. Overall, the app is seen as a reliable, easy-to-use survey and feedback tool with excellent support and strong value for money, especially for merchants who want direct customer insights after checkout or purchase.