Precious Metals Price Updater for Shopify

Precious Metals Price Updater

Gold and Silver precious metals price application

Rating

3.4

feedback

5

Reviews

chart

#14,774

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    80%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the ease of use and application to their store, as well as the reasonable pricing. The customer service, particularly the responsiveness and helpfulness of the app designer, is also highlighted as a positive aspect. Users who had positive experiences highly recommend the app. However, on the negative side, there are complaints about lack of support, unresponsiveness to inquiries, and issues with the app's functionality. Some users felt overcharged and expressed frustration with the support team's communication.

Highlights

Ease of use and application
Customer service responsiveness
Lack of support and unresponsiveness
Pricing
Overcharging and communication issues

Rating Breakdown

  • 5
    60% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    40% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 7, 2024

First and foremost this app is 10/10. Very easy to use, and apply to your store. Price: 40.00/month is a great price and for any store that has precious metals this app is a must. Customer Service: Response time is very quick, the designer of the app is very helpful and listens to what their customers want. Would I recommend this app: 1000% I would. Previous ratings of this app, the people using it had no clue what they were doing. Keep up the great work!!!!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Why thank you very much. Very kind of you!

1 / 5 Share

Aug. 11, 2023

Have reached out to support numerous times, emailed, called, absolutely no response. The app has not been functioning as usual since the Summer '23 issue of Shopify came out. We also are unable to use the banner function because no one will answer us and there are no instructions on how to enable it

Using app

9 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi there. I have no record of you being a customer and if I search "Minted Market" it seems you have never installed our app. I respond to all emails. If you have a question email [email protected]. We have many users on our app who use it successfully. You must be the developer. I will reach out to the shop owner directly regarding this review so that I can help.

1 / 5 Share

May 9, 2018

Lots of promises very little support. Overcharged for 4 months, changed to woocommerce. Site advertises that the plugin can be installed in 4 minutes. Was told will be emailed in 2 hours asked 6 hours later, its now 26 hours later and the owner hasn't bothered to reply. TERRIBLE SUPPORT Will be posting a review on our site with full email transcripts in the coming days

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there. Please watch the video and you will see how easy our app is to use. We have many clients using our app. It would be good if you could give it another try. You can always stop your subscription at anytime by uninstalling the app. We are not able to uninstall the app for you unless we have access to your store.

5 / 5 Share

Feb. 10, 2018

Ben was extremely helpful. Made it a point to follow through. And the app works flawlessly. I highly recommend it. Thank you Benjamin.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review!

5 / 5 Share

April 2, 2017

Benjamin has been so incredibly helpful with every question and request for this app. The app integrates into Shopify smoothly and easily. Definitely happy to have gone with it.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for leaving such a kind response.

All reviews

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