SumUp Stock Sync for Shopify

SumUp Stock Sync

SumUp Point of Sale. Own your business.
Developer
The Good Till CO
View on App Store
SumUp Stock Sync
Rating
1.0
Feedback
6
Reviews
Chart
#3,575
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly negative, with every reviewer reporting that the app does not work as expected. The most common complaint is failed or unreliable syncing between the POS/back-office system and Shopify, especially around stock levels not updating correctly even after force sync attempts. Several users also say the app is effectively unusable in their region or setup, particularly outside the UK or with certain SumUp products, which makes the app feel misleading or overly limited. On the positive side, there are very few direct positives mentioned, but the reviews do imply that the app is intended to solve an important inventory and POS integration need. However, that potential is overshadowed by serious frustrations with functionality, compatibility, and support. Customer service is described as poor or unhelpful, and some merchants feel they were sold expensive hardware and a paid service that does not deliver on its promises. Overall, the dominant sentiment is disappointment, wasted money, and a strong warning to avoid the app.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 50%
Less than a year 33%
More than a year 17%
All reviews
1 / 5 Share
May 21, 2026

Does not work, having failed to sync for weeks and being told to force sync - it has now apparently synced however the stock levels on my shopify store have not altered to match the back office stock level. Customer service is utterly shocking, they don't seem to understand their own system and seem to only want to upsell everything. Make your app work! I will tell every business to avoid at all costs. spent £800 on till system and £58 pm on fee for a service that doesn't work

Store Using app Total reviews Average rating
InKnotts Wine 7 months 1 1.0
1 / 5 Share
Aug. 7, 2025

Absolutely pointless. Doesn't work with SumUp in the UK and requires a top level, at which point there are more professional solutions. Don't bother!

Store Using app Total reviews Average rating
1 / 5 Share
Feb. 21, 2025

Its not supported by all there products another hash up from SumUp only works with goodtill by Sumup. So you buy there equipment (tablet and card reader) to then be told it’s not .

Store Using app Total reviews Average rating
Wiggle and Wag 2 days 8 4.0
1 / 5 Share
Aug. 25, 2024

Après avoir contacté SumUP, ils m'ont bien confirmé que cela ne fonctionne pas.

Store Using app Total reviews Average rating
Neuvième Ciel 6 days 1 1.0
1 / 5 Share
June 12, 2024

Does not work in Germany. only in the UK :-(

Store Using app Total reviews Average rating
Inlei Germany 16 days 3 3.7

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