Nabu: Google Ads Retargeting
Dynamic Retargeting Pixel App for Google Ads
Rating
4.7
feedback
145
chart
#3,106
All reviews
Rating Breakdown
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April 22, 2021
Good apps. Initially we have some hiccups with the apps but the developer went ahead and helped us resolve the issue which is a huge relief to us. Highly recommended
March 10, 2021
10/10 for the support team of this app, I didn't expect fast response and they did a great job!!!!!
March 5, 2021
I installed this app but was having problems getting set up. Sonal got it all sorted, keeping me updated at every step, and helping me to get set up once the problem was resolved. Fast, friendly, helpful responses. Thank you! I now look forward to using the app and seeing what it can do for me.
Feb. 25, 2021
Yesterday We installed this App., today Mr. Shubham explained us about Audience list creation and using this list to run beautiful and efficient Re-marketing Ads. , our Interaction was nice. Team is very co-operative and knowledgeable . Thank you team for co-operation and support.
Feb. 25, 2021
Easiest to install and start using immediately. Sonal from sales team was helpful in clearling any queries at the earliest.
Jan. 19, 2021
I originally had an issue with the app but it was not their fault at all. I just had the tag already placed and didn't know about it. The team (specially Sonal) was really proactive and helped recognize the issue and guided me on how to properly fix it. This guys are great, definitely give them a try!
Jan. 18, 2021
The best app, it just a peace of mind to connect things, you just have to run your ads Customer support was amazing and fast
Jan. 7, 2021
Assistenza incredibilmente veloce, ottima app facilissima da usare, la consiglio. Mi hanno risolto un problema dei tag duplicati
Dec. 21, 2020
Super easy to use and install. Worked right away and their customer support was amazing. Shubham was excellent with helping me over the chat support and overall a great experience.
Dec. 15, 2020
Great customer service, works great, fair pricing. They have also other apps that help with store management that works well
Dec. 2, 2020
Adnabu app has correctly set up your remarketing audiences and enabled us to use Google Adwords. The constant asking for giving a review is quite annoying though, so I'm giving one-star less because of that. Otherwise all good!
Nov. 24, 2020
This app does exactly what its designed to do in the easiest way possible, I had an issue with it working in my theme but the developer team worked hard over a few days and got it all working perfectly and kept me updated every day as they sorted it out. Now everything is working great. A+ customer support.
Nov. 5, 2020
An absolute SCAM - free to install but they charge you $10 if you have ANY Google Ads running, even if you never used the app and the Google Ads you have in place were running long before you ever installed the app. I have a Google Adwords campaign in place that's been running since January 2020 (has absolutely NOTHING to do with retargeting in any way) - I installed this Retargeting app in September, NEVER USED IT, NEVER TOUCHED IT, then almost immediately uninstalled it, and they STILL charged me $10 simply because my Google Adwords campaign (that's been live since JANUARY!) was live during the time that I had the app installed. Absolutely ridiculous. I will never interact with any AdNabu products ever again. The definition of a scam.
Hi, We do apologize for the misunderstanding you had regarding our app. Our pricing section clearly says free if not running ads and $9.99 if running Google Ads (we have not mentioned retargeting ads particularly it includes any kind of campaigns). So as you mentioned you are running ads since January but started using our app in September and used it for 2 months. We charged you because the campaigns are up and running there is no SCAM in that we have clearly mentioned what we have charged you for. Our app task is to create audience lists and keep on adding audiences for you and update it from time to time this is what we charge $9.99. No matter a customer is using those lists or not (running retargeting ads or not) Our app is still doing its JOB. Since customer satisfaction is the priority for us we tried refunding you the amount even not being wrong at our side. I hope there should be no confusion now.
Oct. 27, 2020
simple install process & great customer service help when i needed it, questions answered within minutes
Sept. 29, 2020
The app works perfectly, i already have my retargeting campaigns running, their customer service its awesome i have some questions and they answer me in minutes
Sept. 29, 2020
Added review : They contacted me via phone and the lady kept on putting me on waiting. Plus now they have replied below, more of a demand to remove the review. I would like to tell you that I have the coding proof of your poor coding apart from that the biggest proof is that everything got better once I removed the app, if your app does not cause this issue then how did this miracle happen? Original Review : Very bad coding by these people. I installed the app and it screwed the Discount % displayed near the product price. I only noticed it a few days after installing the app and had to hire a Shopify expert to find the issue with the theme urgently as I am spending around 3K daily for ad spends and this issue was causing people to not trust the website due to bad coding. I had to pay a hefty amount to the Shopify coder plus the money lost on ads.
Hey, We are very sorry for your troubles but we want to clarify that this app cannot make any changes to your theme files since the app does not even have any permission to make any such changes. The app only places JS Tags and nothing else. The errors you are talking about are not possible from our app and must have been caused by some other source. Please understand the same and remove this negative review.
Sept. 9, 2020
Great app. Easy to set up and does what its supposed to to. Reccomended. Also good and fast support if you have any issues.
Aug. 25, 2020
Really good customer service. I would like to thank Shubham Raj for guiding me installing the retargeting pixel on my store and really came through for me. Highly recommend this app and the team that works on it!
Aug. 18, 2020
This app is easy to use and customer support was amazing. Highly recommend. 5 stars for Google ads remarketing pixel.
Aug. 17, 2020
Their service team was helpful when we required special assistance and were helped over the phone.