All reviews

Rating Breakdown

  • 5
    97% (151 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 20, 2020

I installed this app to collect google customers review, it works fine, and easy to configure, customer support is really awesome, help me all the way.

Using app

10 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 19, 2020

Having recently added the app I have started to receive reviews, which goes some way to adding credibility to my website from genuine customers. The layout is clean and functional. I think the one-time payment is very good value and much prefered to a subscription. I had a little misunderstanding about the functionality of the app, so messaged the app developer - who responded very quickly and answered my query! So, overall, a super little app that'll benefit most (if not all) websites. Definitely recommended.

Using app

About 1 month

Total reviews

16

Average rating

2.7

5 / 5 Share

Feb. 12, 2020

Excellent customer service. I was not sure if I did it correctly and ask for assistance since I am not a high tech person. Chandra got back to me shortly, checked out my site and made sure everything was running correctly. We are now ready to go and very happy with the service they provided.

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 27, 2020

Great service and good communication! When I ask for help, they helped me inmiddately. They solved the problem in 10 minutes.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2020

Amazing Support, so quick so helpful. 5 Star App - Highly recommended - Great to deal with and we are delighted

Using app

7 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

upon install i had a coding issue when trying to configure my Our Google Customer Reviews, Chandra sorted it out with one email and we are now configured and ready to go. App does everything is says it does. thanks Luke

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

I have used this app for years and when I moved from BigCommerce to Shopify, I was thrilled that I could continue building up my Google Customer Reviews. The app is simple to install and the information needed to get it up and running can be easily obtained from your Google Merchant Account. As the customer needs to opt-in to receive the survey, it can take time to build up your reviews, but as this app offers a custom review badge, it will show your score even if you only have 1 review. The Google badge does not show your score unless you have a minimum of 100 reviews. I have also dealt with their customer service a few times and each time my question was dealt with and sorted within 24 hours. Overall, FANTASTIC app and well worth the one-off fee. I was once quoted $250 AUD by a Shopify Expert to integrate the code into my store.

Using app

Over 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 3, 2020

Easy to use and providing the much needed customer review badge before you get to the magic 100. Questions that I had about the app were quickly and comprehensively dealt with by very helpful customer service, indeed the person I dealt with went above and beyond - couldn't have asked for better service!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

Support responded super fast to my question about how the reviews work. If anyone else is wondering, customers opt-in after purchase and a review email is sent out later. If that was clear somewhere else I missed it apparently. As far as the app goes.. it is almost too easy to set up. I don't think anyone will have a problem with this.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2019

Very good app, the support is good as well, very helpful very satisfied with this application, thank you

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 13, 2018

I was using a similar app but decided to try this one for 2 reasons: 1) better looking badge and 2) the badge shows on mobile phones whereas I could never get the badge to show on mobile with the previous app. I did have a problem when I first installed this and emailed support. Next day I rec'd an email stating my issue was fixed and sure enough it was working perfectly. So... 5 / 5 stars for nice product and for great service. Thank you!

Using app

About 5 years

Total reviews

2

Average rating

5.0