Google Customer Reviews Appio
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Rating
5.0
feedback
1
chart
#6,833
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Sept. 12, 2025
Unfortunately, the only function this app should provide was not working. If the user clicks on "Yes" on the Appio Embedded UI on the thank you page, the user is forwarded to a broken link, a 404 error shows up. In the url, a "/" was missing after my domain. Should not be too comlicated to fix this. But the Appio team did not manage to fix this issue within my free trial period (even though I was told they're working on it with highest priority), so I'm uninstalling it now. Poor support. Waste of time and energy.
We’re very sorry for the inconvenience you experienced. You reported this issue to us on September 9, and our team has fixed the issue, and I informed you of the update on September 10th. It seems our response may not have reached you in time, and we truly apologize for the miscommunication. We completely understand your frustration and regret that this happened during your trial period. Your feedback is extremely valuable, and we’ll use it to improve both our communication and response time moving forward. If you’d be open to trying again, we’d be happy to ensure everything runs smoothly for your store.