Rating
3.8
feedback
10
chart
#12,889
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
20%
-
Less than a month
10%
-
Less than a year
20%
-
More than a year
40%
Reviews Summary
The reviews for this app are mixed, with some positive and negative aspects mentioned. On the positive side, many users appreciate the helpful and responsive support team, who are quick to address any issues or questions. Users also find the app easy to use and appreciate the clear setup instructions. On the negative side, some users have had difficulty getting the app to work properly, and have found the instructions to be lacking in detail. Additionally, some users have mentioned the need to insert code without clear instructions on where to do so. Overall, while the app has received positive reviews for its functionality and support, there are also some areas that could be improved upon.
Rating Breakdown
Review RSS Feed
All reviews
Feb. 1, 2023
I am unsure how good this app is because I could not get it to work. I have 275 Google reviews. It shows that I have 0. Now, this could be that I did not set up the app correctly, and even though there are only 3 steps, the instructions could be better. Also, once you do all of the steps, you will have to insert code somewhere. It does not say where, only to insert it where you want it to be displayed. This final bit provides zero instructions
Hello, Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had. Our support team has just received your feedback, please install the app again and let us have the chance to support you with this case. Also, our support agent is contacting you via email, please reach our support again so we can help you fix and display the review correctly. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team
Nov. 6, 2019
The Omega team have been really helpful in assisting me implement the platform. I am very pleased with the outcome of the service and to have downloaded the app!
Hi Simon Evans Physio, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team
Sept. 23, 2019
I am just starting to get Google Reviews and wanted to display them front and center on my Home Page. Did my research and came up with Google Reviews by Omega based on price and promised features. It looked tricky to install but I carefully followed my nose and when I ran into difficulties Kien their support guy was right there. Almost instant responses to emails with working fixes to what I wanted to do. Awesome App and Fantastic support. Just asked for a change in the the way the review button displays on my home page. Almost instant response. The change took no more than 30 minutes, including email exchanges and me uploading a file. Great work.
Hi Southern Sun Drones, Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team
Aug. 6, 2019
Amazing support! I sent them an email, and they solved a CSS issue in less that 24 hs. Totally recommended!
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