InstaSheets for Shopify

InstaSheets

Custom spreadsheets for your business, updated in real-time

Developer
View on App Store

Rating

4.9

feedback

13

Reviews

chart

#4,998

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    8%
  • Less than a month
    31%
  • Less than a year
    46%
  • More than a year
    0%

Reviews Summary

Merchants are highly satisfied with the Instasheets Shopify App, giving it a consistent 5-star rating. The standout feature of the app is its exceptional customer support, with real people providing quick responses and technical expertise. Users appreciate that the support team goes beyond just explanations, actively implementing solutions. The app is praised for its ease of use and functionality, particularly in saving time on manual data entry tasks and keeping inventory updated in Google Sheets. However, there is a negative review mentioning that the app stopped working and is no longer supported by developers as of November 2021.

Highlights

Exceptional customer support with quick responses and technical expertise
Ease of use and functionality for saving time on manual data entry tasks
Positive feedback on keeping inventory updated in Google Sheets
Negative review mentioning app stopped working and lack of developer support
Praise for the app's ease of use and ability to streamline workflows

Rating Breakdown

  • 5
    92% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 12, 2024

Funktionen und Support sind wirklich außergewöhnlich gut. Der Support reagiert schnell, keine Bots echte Menschen mit hervorragendem technischen Know-how. Immer freundlich und zuvorkommend. Die Lösung für etwas kniffligere technische Themen werden nicht nur erklärt oder auf die Doku verwiesen, sondern direkt umgesetzt. Ich kann nur sagen - outstanding!!

Using app

--

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 19, 2024

The support team has been incredible as we worked on determining if this app could solve some of our time consuming manual data entry work. They found the right approach and helped me implement. I'm grateful for Instasheets.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

Using this to save order info + keep inventory updated in Google Sheets. Pretty useful (and powerful app). Responsive support team also makes life a lot easier. Combine with AppSheet and you've got a nifty thing going,

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 7, 2022

Easy to use, good support. Using it to push my new Shopify orders to a Google sheet so I can then link my designers/artists to the orders and pay them out easily.

Using app

About 8 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 26, 2021

As of November 2021 this app is no longer working and not being supported by developers. We reached out to the development team at Bonify and they confirmed that this app is no longer working correctly with Google Sheets for us.

Using app

4 months

Total reviews

5

Average rating

2.4

Developer Reply

We'd like to apologize that the app was not performing as expected for your store. We always strive to support our customers to the best of our abilities and we regret being unable to meet your expectations. However, we would like to also make clear that the app is currently maintained and well supported by our staff. With regard to the issue your store was experiencing, we (and other developers) have found that the Google Sheets API can be slow to respond to requests sometimes. When that happens, we give the API as much time as possible to complete the request. If no response comes in a reasonable amount of time, we drop the request and mark it as an error in our logs for a lack of better options. We 100% sympathize that this is not an ideal experience for merchants, but if left unchecked, this has the potential to impact system stability for all users, regardless of the server resources available. Again, we apologize that the app did not meet your expectations. If a more elegant solution to Google's Sheets API being slow presents itself in the future, we will absolutely implement it as we share your frustration with this issue.

All reviews

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