Zenzuy review for Google & YouTube
March 8, 2023
I really don't understand this app. They banned my account for misrepresentation, even though I only dropshipped the item. I've addressed the issues they raised and sent numerous emails, but when you attempt to reach customer support, it's impossible. I've got the Google merchant, but I'm unsure of what to do next. This app isn't suitable for beginners because a simple mistake can result in account suspension, with no way to rectify it. Considering Google's reputation, I expected more user-friendly and customer-oriented services.
Hi there, Vance here with Shopify! Thank you for taking the time to let us know about your experience with the Google channel. I can understand the difficulty of this situation. I've sent you an email to offer further support. Vance | Shopify Support