Energy Peace Shop review for Google & YouTube

2 / 5

April 7, 2023

Doesn't work well. Shopify, you built it, please fix it. I tried support but that didn't help so I will write this review. You have a mandatory field on the product page, why I don't know, it is called "vendor". Ok? Well some of us are small businesses who sell one of a kinds. Vintage would also have issues with this. So you force us to add a "vendor", I have used my shop name. Well, Google takes that information and adds it as BRAND. There is no brand! So they punish me and keep asking for a GTIN etc. I had to go to the merchant center and change every product. Tick off the box they have, for "custom or vintage". Days later it is back to what it was!!! I assume because it keeps pulling the information from Shopify? Why don't you add a box on the product page, where we can check "custom or vintage" because there is no brand and not force us to write something that isn't true? Also, product category should work as it does on Google, so we can easily pick category. I get warnings all the time, I click on the yellow google, the window to edit pops up and same thing there. No suggestion about category. Do you really think we know those long categories? I tried adding the number I knew it was, didn't work. Your programmers are changing the dashboard weekly, unnecessary changes and not always for the better, how about fixing actual issues? Adding things we can use instead of meaningless moving things around so we can't find them? Just asking! I guess I may have to remove the app and try something else. i am not sure what to do right now. I really wanted this to work. I can't believe this hasn't been known before and fixed. So did you know and never did anything about it or weren't you aware?

Using app

About 2 years

Total reviews

14

Average rating

4.7

Developer Reply

Hi there, Mario here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need and that your feedback is heard - I'll be in touch with you via email shortly to discuss this further. Mario | Shopify

Google & YouTube for Shopify
Google & YouTube
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