KaryKase review for Google & YouTube

1 / 5

April 18, 2023

I would give zero stars if it was available. This app made all our products expire on google merchant and then removed them all(over 4000 products). It then just unlinked our account. Now we are trying to have the products added back onto google merchant with no luck. No help from support, nothing is working. No sales for the past 6 days and I do not know how long this will last. It is so frustrating. I hope we can find an alternative soon or else we are screwed.

Using app

Almost 5 years

Total reviews

9

Average rating

4.6

Developer Reply

Hey there, Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with your products expiring. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of this concern. Jason | Shopify

Google & YouTube for Shopify
Google & YouTube
4.6 star
8,658 reviews

Drive sales with the Google & YouTube app on Shopify

Developer
Shopify App Store