Stabil-Eyes. review for Google & YouTube

First, the app may well be the best of its kind. That said, I believe they ripped me off for $220.00. Their instructions are unclear regarding a 2nd store. I opened my store and then wanted to do a 2nd one. The app seems to indicate that is possible within one account. So I purchased a theme for $220 and started to build the 2nd store, only to find out that doing so within the same account is not permitted and that I'd have to open a 2nd account to have a 2nd store. I did so, with the indication from Shopify Support that I would be able to TRANSFER my paid theme to the new store. Only after having deleted the paid theme from the first store was I informed I would have to purchase the theme again for the 2nd store but would NOT receive a refund for the now deleted theme in the first store. The effect was that I've paid 2x for a theme and Shopify support DELIBERATELY MISLED me about my ability to get a refund. I have the support transcript to prove it. I now feel stolen from and stuck. BUYER BEWARE.