The Foalyard review for Google & YouTube
June 8, 2024
I am coming from using Magento for many years and I have never needed YouTube to get Google Analytics working. However, here on Shopify with this app it is impossible to set up Google Analytics without YouTube. Anyway, I have created my "Brand Account (limited to YouTube)" as they call it now (see the note at the top of https://support.google.com/accounts/answer/7001996), but during the integration when it is time to choose the brand account and selecting the one I did create for the business, it errors with: `Whoops! You're using an account that can't go here. Reference code: es=ABAdc_iIhvK2ZAUWDqjIpeVqHbBtzFtg77o3S-SuSVaYbkqCFX2hkzoGnFRJpqWCRvGTmmexXpLjulqXJ1j1Z_ya7eArOENnYaIVsIECGEnUVdgDwqSXm5TKY-4vgJHAU5Quh6H2l9lK` The reference code is alway random and the error itself is not immediately helpful at all. I have spoken to the Shopify support people but they only suggest to check with Google. Google on the other hand it is impossible to contact as they always refer you to the community and can raise a question with the public. I just needed Google Analytics set up...
Hi! Thanks for your feedback. You should not need to set up a YouTube Account if all you want to do is use Google Analytics. When you download the app, you can set up Google Analytics 4 during the onboarding and skip the additional programs. You won't need a YouTube Brand Account if you already have a Google Analytics account. Send us a message so we can assist you further! In the App, you can click "Get Support" located on the upper right of each page in our app, or visit https://support.google.com/merchants/contact/shopify_3p_support_app and mention this review so we can help!
