GoldSearchAustralia review for Google & YouTube

1 / 5

Sept. 15, 2024

I installed it, then it says my products contain sexual content. The product It was complaining about was a broom handle. Next it said another product contains alcohol that product is a potentiometer dial uses for electronic devices. Again, selling hotwheel toy cars flagged as contraband and marijuana. These 3 product are my main sellers and the descriptions, title and images do not contain anything related to what google thinks these products are. I did submit review, I guess its ran by AI that can't tell the difference. Its a worthless plugin, don't waste your time. I can list my items on ebay (more expensive) and in turn ebay can push them into google searches without problems.

Using app

About 3 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi there! I don't see any products with these policy issues on them currently. In fact, all of these issues were cleared up within the next hour of you submitting the initial product feed. Sometimes certain products do get flagged incorrectly either due to the image or product attributes, but will either clear up with a subsequent review (in your case, it was cleared up within the hour) or by clicking "I disagree with this decision" on the product to request a manual rereview. If you still have these issues and are unsure why, you may get a quicker response by submitting a ticket via Get Support on the app, or visiting https://support.google.com/merchants/contact/shopify_3p_support_app. We have agents standing by to help with questions like this.

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