Fancydecor review for Google & YouTube

Oct. 10, 2024

I thought that since Shopify was an integral part of Google, the integration would be quick and easy, on the contrary, terrible service, customer support and vague automated responses. I managed to set up Google Merchant Center through this app, and my account was automatically suspended on the second day, due to "policy violations" with no clear explanations. Without direct communication, only by email it takes days for an automated response that is not understood. The reasons given, such as "the website needs improvement" and "misrepresentation", are vague and, despite my attempts to resolve these issues, I have received little to no help from Google or the app's support team. It is frustrating and I still do not understand why my account remains suspended. I have tried to fix this but the lack of clarity and support is disappointing. I was expecting a smoother experience from a platform integrated with Shopify, but instead, it has been a headache.